Commercial Account Manager

HP; Mumbai Suburban; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HP is seeking a Commercial Account Manager to develop strategic partnerships with top-tier clients, act as trusted advisor, and align HP solutions with business goals. You will own account plans, drive large deals, and coordinate with internal teams.

The role emphasizes executive relationship building, pipeline management, quarterly quotas, and winning cross-sell opportunities across business units. Strong negotiation, strategic thinking, and customer-centricity are essential.

Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration or related field.
• Typically 4–7 years of work experience in account management or related sales roles.
• Experience with major commercial accounts and B2B solutions.

Responsibilities

• Own account plans for strategic commercial accounts and drive larger deals.
• Identify customer requirements, map to capabilities, and choose direct/indirect supply chain.
• Build executive-level client relationships and understand unique business needs.
• Develop sales strategies and territory account plans to drive revenue growth.
• Lead contract negotiations and monitor performance metrics.

Skills

Account Management

Strategic Partnerships

Sales Enablement

Client Relationships

Negotiation

Forecasting

Pipeline Management

Business Development

Territory Planning

Cross-functional Leadership

Education

Four-year or Graduate Degree in Sales/Marketing/Business Administration

Tools

Salesforce

Job description

Commercial Account Manager Description - Job Summary

This role is responsible for developing and nurturing strategic partnerships with top-tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Responsibilities

• Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
• Identifies customer requirements, maps with the organization’s capabilities, and chooses the respective direct/indirect supply chain.
• Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.
• Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.
• Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.
• Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.
• Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.
• Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.
• Leverages existing opportunities to expand into multiple business units within the account.
• Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Certified Technology Sales Professional (CTSP)

Knowledge & Skills

• Business Development
• Business To Business
• Cash Handling
• Cash Register
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Sales Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc.

provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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