Collections Specialist

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED; Jabalpur; In loco; INR 300.000 - 520.000; Tempo pieno

Descrizione del lavoro

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED is seeking a dedicated Collections Specialist in Madhya Pradesh to manage overdue accounts and drive timely debt recovery. You will build and maintain positive client relationships while developing effective strategies to maximize recovery.

The role requires strong knowledge of collections processes, excellent communication, and the ability to work independently. Proficiency with collection software and MS Office is preferred to support reporting and

Competenze

• Strong knowledge of collections and recovery processes.
• Excellent communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Proficiency in using collection software and Microsoft Office Suite.
• Strong analytical skills to assess accounts and develop strategies for recovery.

Mansioni

• Manage the collections process for overdue accounts, including contacting clients via phone, email, and written correspondence.
• Develop and implement effective collection strategies to maximize recovery rates.
• Maintain accurate records of all communications and transactions related to collections.
• Collaborate with other departments to resolve disputes and ensure customer satisfaction.
• Prepare regular reports on collection activities and outstanding debts for management review.
• Stay updated on industry trends and best practices in collections and recovery.

Conoscenze

Collections processes

Communication

Negotiation

Time management

Microsoft Office

Collection software

Descrizione del lavoro

We are seeking a dedicated Collections Specialist to join our team in Madhya Pradesh. The ideal candidate will be responsible for managing the collections process, ensuring timely recovery of outstanding debts, and maintaining positive relationships with clients. This role is crucial in helping our organization maintain its financial health and achieve its revenue goals.

Key Responsibilities:

• Manage the collections process for overdue accounts, including contacting clients via phone, email, and written correspondence.
• Develop and implement effective collection strategies to maximize recovery rates.
• Maintain accurate records of all communications and transactions related to collections.
• Collaborate with other departments to resolve disputes and ensure customer satisfaction.
• Prepare regular reports on collection activities and outstanding debts for management review.
• Stay updated on industry trends and best practices in collections and recovery.

Required Skills:

• Strong knowledge of collections and recovery processes.
• Excellent communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Proficiency in using collection software and Microsoft Office Suite.
• Strong analytical skills to assess accounts and develop strategies for recovery.