Collection Manager - Recovery

SupportFinity™; West Delhi; On-site; INR 900,000 - 1,400,000; Full time

Job summary

SupportFinity in Delhi seeks an experienced Collections Leader for auto loan portfolios. Lead a team of collection associates, drive revenue recovery, and ensure CAPE-compliant coverage of the portfolio.

You will optimize mobile app usage, focus on non-starters, deploy assets, pursue delinquent customers, and initiate legal actions when needed, with asset repossession conducted per SOP. The role requires ensuring timely deposition of money and cost control.

Qualifications

Responsibilities

• Responsible for collection efficiency on timely manner.
• Responsible for Effective Cost Management.

Job description

Job Role

• Responsible for Bkt Collection, recovery on Loss on Sale in Auto Loan portfolio.
• Responsible for Bkt Collection, recovery on Loss on Sale in Auto Loan portfolio.
• Managing a Team of Collection Associate.
• Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
• Specific focus on Non starters and revenue collection.
• Identifying deployment of assets and meeting with delinquent customers.
• Initiating legal actions for critical cases.
• Ensuring repossession of asset is done in compliance with standard operating process.
• No delay in deposition of money.

Key Responsibilities

• Responsible for collection efficiency on timely manner.
• Responsible for Effective Cost Management.