Collection Manager-Flows

HDB Financial Services; Bareilly, Moradabad; On-site; INR 500,000 - 800,000; Full time

Job summary

HDB Financial Services in India seeks a Collection Manager to lead a team of Collection Associates and Collection Officers, driving recoveries in the lending portfolio and ensuring CAPE norm compliance. You will drive mobile app usage to 100% and ensure quality feedback and trails are updated, with a sharp focus on non-starters and daily visits to delinquent customers.

This role emphasizes timely collection efficiency, effective cost management, and a healthy portfolio, including recommending

Responsibilities

• Responsible forBkt Collection, w-off recovery in lending portfolio.
• Managing a Team of Collection Associate and Collection Officers.
• Ensuring adequate emanpower for portfolio coverage meeting CAPE norms.
• Ensuring MobileApp usage is 100% and quality feedback/trails are updated.
• Specific focus onNon starters and daily visit on delinquent customers.
• Recommending legalactions for critical cases.No delay in deposition of money.
• Responsible for collection efficiency on timely manner, thus delivering targeted performance.
• Responsible for Effective Cost Management.
• Understanding & Managing Healthy Portfolio.

Job description

• Responsible forBkt Collection, w-off recovery in lending portfolio.
• Managing a Team of Collection Associate and Collection Officers.
• Ensuring adequate emanpower for portfolio coverage meeting CAPE norms.
• Ensuring MobileApp usage is 100% and quality feedback/trails are updated.
• Specific focus onNon starters and daily visit on delinquent customers.
• Recommending legalactions for critical cases.No delay in deposition of money.

• Responsible for collection efficiency on timely manner, thus delivering targeted performance.
• Responsible for Effective Cost Management.
• Understanding & Managing Healthy Portfolio.