Collection Manager - CV

SkillLabs Resource Services Pvt. Ltd.; Hisar; Vor Ort; INR 300.000 - 450.000; Vollzeit

Zusammenfassung

SkillLabs Resource Services Pvt. Ltd.

in India invites an experienced collections professional to manage a defined area, achieve collection targets across resolution, flows, credit cost and roll rates, and drive performance within the bucket framework. The role emphasizes minimizing NPAs, increasing fee income, and conducting asset verifications and possession under SARFESI/Section 9 through court receivers, while tracking delinquency by bucket and DPD and ensuring fast, effective customer issue

Qualifikationen

• Responsibilities related to debt collections and customer service processes.

Aufgaben

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT

Jobbeschreibung

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT