Collection Agent

DuoJobs; Pulamanthole; On-site; INR 180,000 - 240,000; Full time

Job summary

DuoJobs in Pulamanthole, Malappuram, Kerala is seeking energetic Collection Agents to handle customer follow-ups and field collections within the assigned area.

The role requires a valid two-wheeler licence, willingness to travel, and strong communication to manage payments, maintain records and build client relationships.

Freshers can apply; prior experience in collection, banking or customer service is advantageous, with a responsible, punctual, and target-driven approach.

Qualifications

• Two-wheeler driving licence is mandatory.
• Freshers can apply.
• Experience in collection, field sales, finance, microfinance, banking, or customer service is an advantage.
• Good communication and customer-handling skills.
• Willingness to travel for field work.
• Responsible, punctual, and target-oriented.

Responsibilities

• Visit customers for scheduled collection and follow-up activities.
• Collect payments according to organisational procedures.
• Maintain accurate records of collections and customer accounts.
• Follow up with customers regarding pending payments.
• Build professional relationships with customers.
• Submit daily collection and field activity reports.
• Coordinate with the office team regarding customer payment status.
• Handle customer queries related to payments and account follow-ups.
• Ensure timely completion of assigned collection targets.
• Travel within the assigned territory for field collection activities.

Skills

Good communication

Customer handling

Basic numerical skills

Record keeping

Willingness to travel

Punctual and target-driven

Job description

Location: Pulamanthole, Perinthalmanna, Malappuram, Kerala

Industry: Financial Services / Corporate Services

Employment Type: Full-Time

Gender: Male/Female

Licence: Two-Wheeler Driving Licence Mandatory

A growing financial and corporate services organisation in Pulamanthole, Malappuram is looking for responsible Collection Agents to handle customer follow-ups and collection-related activities within the assigned area.

Key Responsibilities

• Visit customers for scheduled collection and follow-up activities.
• Collect payments according to organisational procedures.
• Maintain accurate records of collections and customer accounts.
• Follow up with customers regarding pending payments.
• Build professional relationships with customers.
• Submit daily collection and field activity reports.
• Coordinate with the office team regarding customer payment status.
• Handle customer queries related to payments and account follow-ups.
• Ensure timely completion of assigned collection targets.
• Travel within the assigned territory for field collection activities.

Requirements

• Male and female candidates can apply.
• Two-wheeler driving licence is mandatory.
• Freshers can apply.
• Previous experience in collection, field sales, finance, microfinance, banking, or customer service is an advantage.
• Good communication and customer-handling skills.
• Basic numerical and record-keeping abilities.
• Willingness to travel for field work.
• Responsible, punctual, and target-oriented approach.