CMO Content Specialist

Fortrea Development India; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Labcorp seeks a CMO Content Specialist to join a Bangalore team, ensuring high-quality eLearning content and curriculum design for study staff and sponsors. This role requires coordinating with tech teams for LMS integration, delivering engaging modules, and maintaining SOP-driven quality across projects.

The position supports ongoing learning initiatives in a fast-paced environment. The candidate will manage multiple projects, deliver training materials, and continuously improve content based

Qualifications

• Bachelor's degree in science is required.
• Masters degree in science preferred.
• 1+ years of relevant clinical research business and administrative experience.

Responsibilities

• Develop high-quality eLearning content, including materials, assessments, multimedia, and interactive exercises.
• Outline course structures, learning paths, and engaging activities aligned with goals.
• Provide project-specific training to investigators, staff, and sponsors.
• Create and publish eLearning courses and LMS materials.
• Adhere to SOPs, document issues, and escalate when needed.
• Review materials for accuracy and quality against standards.
• QC materials created by others to ensure consistency.
• Integrate multimedia elements to enhance learner engagement.
• Adapt existing content into interactive modules for seamless UX.
• Coordinate with technical teams for LMS integration.
• Manage multiple projects with deadlines and milestones.
• Gather learner feedback and implement improvements.

Skills

Content creation

Curriculum design

Project management

MS Office proficiency

Attention to detail

Customer service

Education

Bachelor's degree in science

Master's degree in science

Tools

MS Office (Excel, Word, Outlook)

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you ll have the opportunity to do meaningful work, grow your career and make a real impact on people s health around the world. Together, we re improving health and improving lives.

Labcorp is seeking a CMO Content Specialist to join our team at Yeswanthpura in Bangalore, Karnataka.

Work Schedule

Monday - Friday - 9:00am-6:00pm

Job Responsibilities

• Content Creation: Develop high-quality eLearning content, including instructional materials, assessments, multimedia elements, and interactive exercises, tailored to meet specific learning objectives
• Curriculum Design: Outline course structures, learning paths, and engaging learning activities that align with instructional goals and client requirements
• Study Specific e-Content Development: Provide project specific training to investigators, study coordinators, and sponsors including but not limited to: Prepare appropriate eLearning materials for Site staff training.
• e-Content Delivery: Able to effectively create/author and complete publication steps for eLearning courses, and site and sponsor facing e-Content materials.
• Adherence to Standard Operating Procedures (SOP) and Work Instructions: Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP). Document all service failures, resolve, and escalated to management when appropriate resolution is incomplete.
• Quality Assurance: Review and test course materials to ensure accuracy, effectiveness, and adherence to established standards and guidelines
• Quality Review: QC materials created by other eLearning creators to ensure quality, accuracy, consistency with department standards.
• Multimedia Integration: Integrate various multimedia elements, such as videos, audio, animations, and graphics, to enhance learner engagement and comprehension
• Adaptation of Content: Adapt existing classroom-based materials or content into interactive and effective eLearning modules, ensuring seamless transitions and optimal user experiences
• LMS Integration: Coordinate with technical teams to ensure smooth integration of eLearning courses into Learning Management Systems (LMS)
• Project Management: Manage multiple projects simultaneously, meeting deadlines and milestones effectively.
• Evaluation and Improvement: Gather feedback from learners and stakeholders to assess the effectiveness of the eLearning content, design branding materials and make necessary improvements for continuous enhancement

Minimum Qualifications

- Bachelors degree in science

Preferred Qualifications

- Masters degree in science.

- 1 or more years of relevant clinical research business and administrative experience .

Additional Job Standards

• Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
• Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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