Clinical Project Coordinator II

Labcorp; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Benefits offered by this job

Health insurance

Job summary

Labcorp is seeking a Coordinator Support II to join the Bengaluru team in Yeshwantpur, Karnataka. This role is a full-time on-site position with a 40-hour work week (Mon-Fri) and rotational shifts.

The candidate will follow SOPs, complete required training, and maintain project documentation while handling customer issues and supporting process improvements. Minimum qualifications include a Bachelor's degree in life science and strong organizational skills.

Qualifications

• Bachelor's degree in life science required.
• 2 years’ experience in a quality review environment, medical technology, or medical sciences preferred.
• Demonstrates focus on clients' needs and quality.
• Strong planning, organizational and problem-solving skills.

Responsibilities

• Follow applicable departmental Standard Operating Procedures and Work Instructions.
• Complete required training within specified timelines.
• Perform day-to-day tasks ensuring quality and productivity.
• Maintain project and technical documentation.
• Monitor and resolve customer complaints and issues; support continuous improvement.
• Collaborate with team members and contribute to process improvement initiatives.

Skills

Quality assurance

Documentation

Process improvement

Customer focus

SOP compliance

Education

Bachelor's degree in life science

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Coordinator Support II role to join our team at Yeshwantpur in Bengaluru, Karnataka.

Work Schedule

40hrs a week (Monday to Friday) in a rotational shift

Job Responsibilities

• Follow applicable departmental Standard Operating Procedures and Work Instructions.
• Complete required training according to required timelines.
• Complete day-to-day tasks ensuring quality and productivity.
• Maintain project and technical documentation in an appropriate manner.
• Perform checks to ensure quality of work completed.
• Ensure timely escalation as needed.
• Other duties as assigned by management.
• Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a culture of continuous improvement and quality.
• Act as a contributing core team member by participating in process improvement initiatives and liaising with team members
• Responsible for pursuing an understanding of services related to the different clusters and client-specific requests.
• Manage and solve changes, issues, and concerns of varied complexity, working with little to no guidance, but requires some guidance for complex work.

Minimum Qualifications

Bachelor’s degree in life science

Preferred Qualifications

2 years’ experience in a quality review environment, medical technology, or medical sciences experience.

Additional Job Standards

• Focus on customer: Understands and Considers: Consistently and continuously responds and shows understanding of the clients' "world" and their immediate needs and expectations
• Pursue Scientific and Process Excellence: Understands and Considers: Seeks advice to improve the quality of work and products, while following established SOPs.
• Strong planning, organizational, and problem-solving skills

Demonstrates a high degree of initiative and the ability to work collaboratively.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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