Cluster Sales Manager - Amanbagh

Heritage Resorts Private Limited; Guwara Kalyan; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Aman Group is seeking a Cluster Sales Manager for Mumbai and the West & South India markets, with portfolio responsibility for India, Bhutan and Sri Lanka. You will manage and convert group leads, nurture domestic leisure and corporate accounts, and coordinate with properties across the portfolio to drive revenue.

The role involves frequent travel across West and South India, building relationships with MICE, wedding planners, travel trade partners, and premium planners to maintain a strong

Qualifications

• 3–5 years of hotel sales experience, preferably with exposure to group sales, MICE, corporate accounts or domestic leisure.
• Strong follow-up, coordination, negotiation and client relationship skills are essential.

Responsibilities

• Group lead management from enquiry to closure with timely updates.
• Coordinate with properties on availability, pricing, negotiations and contracting.
• Develop business through domestic luxury travel agencies, tour operators, and premium planners.
• Build relationships with corporate accounts, MICE agencies, and event planners for offsites and meetings.
• Engage wedding planners and agencies for destination weddings and social group inquiries.
• Cover West & South India via regular sales blitzes and account visits.
• Maintain a central tracker and share market intelligence with portfolio teams.

Skills

Hotel sales

MICE sales

Corporate accounts

Domestic leisure

Travel trade

Job description

Join our team in Amanbagh. With its ancient forts and tiger-inhabited wilds, Rajasthan is renowned for its beauty, nowhere more concentrated than in the Aravalli Hills in the garden oasis that is Amanbagh. Once the staging area for royal tiger hunts, today the rose-hued cupolas and vaulted entrances of the resort's Mughal-inspired structures soar from the greenery – utterly peaceful and consummately private.

Job Title

Cluster Sales Manager – Mumbai Location: Mumbai | West & South India, with portfolio responsibility for India, Bhutan & Sri Lanka

Position Summary

The Senior Sales Manager will be responsible for managing and converting group leads generated by the hotels, while developing domestic leisure and group business across West and South India. The role will build relationships with corporate clients, MICE agencies, wedding planners and travel trade partners, ensuring a consistent pipeline of qualified business and close coordination with the properties from enquiry through conversion.

Key Responsibilities

• Group Lead Management - Manage group enquiries generated by the hotels, ensuring prompt response, qualification, follow-up and coordination through to closure. Maintain visibility on each lead’s status, potential room nights, revenue, decision timeline and probability of conversion.
• Hotel Coordination & Conversion - Work closely with property Sales, Reservations and Revenue teams on availability, proposals, pricing, negotiations and contracting. Ensure timely communication with clients and provide regular updates to the hotels. Review lost or declined leads to identify reasons and improve conversion.
• Domestic Leisure & Travel Trade - Develop business through domestic luxury travel agencies, travel advisors, tour operators and premium travel planners. Identify opportunities for leisure stays, family groups, celebrations, and multi-destination itineraries across the portfolio.
• MICE & Corporate Business - Develop relationships with corporate accounts, MICE agencies, event management companies and incentive planners. Generate opportunities for corporate offsites, leadership retreats, meetings, and incentive groups.
• Weddings & Social Groups - Build a network of wedding planners and event agencies to generate destination wedding, pre-wedding celebration, and social group enquiries for suitable properties.
• West & South India Coverage - Conduct regular sales blitzes and account visits across Mumbai, Pune, Ahmedabad, Surat, Hyderabad, Bengaluru, Chennai, Goa and other priority markets, based on business potential. Maintain a structured calendar to ensure consistent partner engagement.
• Pipeline & Reporting - Maintain a central group lead tracker, account plans and sales call reports. Track room nights, revenue, ADR, lead conversion and regional production, and share market intelligence and business opportunities with the portfolio teams.

Key Performance Indicators

• Conversion rate and revenue from hotel-generated group leads
• Group room nights and revenue generated across assigned markets
• Growth in domestic leisure, MICE, corporate and wedding business
• New account development and productivity of existing accounts
• Accuracy of the group lead tracker, timely follow-up and effectiveness of regional sales blitzes

Candidate Profile

• 3–5 years of hotel sales experience, preferably with exposure to group sales, MICE, corporate accounts or domestic leisure
• Strong follow-up, coordination, negotiation and client relationship skills are essential
• Organised, commercially aware, comfortable managing multiple enquiries and willing to travel regularly across West and South India

Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors. We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging. When you join Aman Group, you join a family.