Senior Associate, LAP Product Manager

DBS Bank Ltd; Mumbai; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

DBS Bank Ltd in Mumbai seeks a LAP Product Manager in Consumer Banking to shape the product strategy for Loan Against Property. You will collaborate with Sales, Credit, Operations, Legal, Compliance, and Marketing to deliver robust LAP solutions and drive growth.

The role emphasizes market research, KPI monitoring, and process improvements to boost funnel efficiency and customer satisfaction. Strong analytical and communication skills are required to influence stakeholders and manage multiple

Qualifications

• 5+ years of product management experience in banking/financial services.
• Proven LAP or secured lending product management.
• Strong analytical and data-driven decision abilities.

Responsibilities

• Define and execute LAP product strategy aligned with business goals.
• Conduct market research and competitive analysis for growth opportunities.
• Monitor KPIs including portfolio growth, disbursals, asset quality, profitability.
• Collaborate with Sales, Credit, Operations, Legal, Compliance, and Marketing.
• Provide on-ground support to sales teams and branches.
• Drive process improvements to improve funnel efficiency and conversions.
• Work with Risk and Compliance to manage LAP risks.

Skills

Analytical skills

Problem solving

Communication

Interpersonal skills

Stakeholder management

Data-driven decisions

Education

Bachelor's degree in Business Administration/Finance/Marketing

MBA or equivalent

Job description

Role & responsibilities

LAP Product Manager, Consumer Banking

Key Responsibilities

• Product Strategy, Market analysis:
• Develop and execute a comprehensive product strategy for the LAP portfolio, aligning with overall business objectives and market trends.
• Conduct in-depth market research and competitive analysis to identify growth opportunities and adoption of best practices
• Monitor and analyze key performance indicators (KPIs) such as portfolio growth, disbursals, asset quality, customer acquisition channels, and profitability
• Perform reject analysis on cases dropped by credit to identify trends and areas for process improvement.
• Stakeholder Management & On-ground Support:
• Collaborate closely with various internal stakeholders including Sales, Credit, Operations, Legal, Compliance, and Marketing teams to ensure seamless product delivery and support.
• Provide on-ground support to sales teams, branches and other relevant stakeholders to facilitate product understanding and address operational challenges.
• Work with the Sales team to develop effective sales strategies, training programs, and marketing collateral
• Engage with external partners and vendors as needed to enhance product capabilities and service delivery.
• Process Improvement & Funnel Efficiency:
• Work on implementing new processes to drive funnel efficiency and improve conversion rates.
• Gather customer feedback and insights to inform product enhancements and ensure high levels of customer satisfaction.
• Risk & Compliance:
• Ensure compliance with relevant regulatory guidelines, internal policies, and risk management frameworks
• Work with Risk and Compliance teams to assess and mitigate risks associated with the LAP portfolio.

Preferred candidate profile

Qualifications

• Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.
• Experience:
• 5+ years of experience in product management within the banking or financial services industry, with a strong focus on secured lending .
• Proven experience in managing Loan Against Property (LAP) or secured lending products is essential.
• Skills:
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.
• In-depth understanding of the Indian consumer lending market, regulatory environment, and competitive landscape.
• Ability to manage multiple projects simultaneously in a fast-paced environment.