Cluster Manager IT

Electronics Mart India; Kolkata District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Electronics Mart India in Kolkata seeks an experienced Sales & Channel Leader to drive IT category performance.

You will lead IT Managers and Brand Promoters, set targets, analyze performance, and implement corrective actions to achieve sales goals across EMIL outlets, while maintaining strong store relationships and ensuring optimal stock and visibility of mobiles, laptops, and related IT products.

Qualifications

• Experience in IT/consumer electronics sales and team leadership in retail.
• Understanding of LFR and regional retail formats.
• Knowledge of mobiles, laptops and IT products is essential.
• Excellent communication, negotiation and relationship skills.
• Strong analytical and sales-tracking abilities.
• Ability to work under pressure and achieve targets.

Responsibilities

• Lead and manage IT Managers and Brand Promoters to hit sales targets.
• Set targets, analyze performance, identify gaps and implement corrective actions.
• Oversee IT category operations across EMIL outlets and maintain store manager relations.
• Identify opportunities to increase sales of mobiles, laptops and IT products.
• Monitor promoter performance and drive productivity through training and reviews.
• Ensure proper SKU placement, planogram execution, display standards, and stock availability.
• Manage store relationships, resolve operational and sales concerns.
• Monitor inventory levels, coordinate stock movement and timely replenishment.

Skills

IT/consumer electronics sales & team

LFR & Regional Retail formats

Mobiles & Laptops & IT products

Communication & negotiation

Sales performance tracking

Target-driven under pressure

Job description

Key Responsibilities:

• Team Management: Lead and manage IT Managers and Brand Promoters to achieve sales targets.
• Sales Target Achievement: Set targets, analyze sales performance, identify gaps, and implement corrective strategies.
• Outlet Management: Oversee IT category operations across EMIL outlets and maintain strong relationships with Store Managers.
• Business Development: Identify opportunities to increase sales of mobiles, laptops, and related IT products across ISP and non-ISP outlets.
• Promoter Productivity: Monitor promoter performance and improve productivity through training, guidance, and regular reviews.
• SKU Placement & Visibility: Ensure proper product placement, planogram execution, display standards, and stock availability.
• Store Relationship Management: Understand store-level requirements and resolve operational and sales-related concerns.
• Stock & Inventory Management: Monitor inventory levels, coordinate stock movement, manage ageing/EOL products, and ensure timely replenishment.

Key Skills Required:

• Proven experience in IT/consumer electronics sales and team management, preferably in retail.
• Strong understanding of LFR and Regional Retail formats.
• Good knowledge of Mobiles, Laptops and IT products.
• Excellent communication, negotiation, and relationship-management skills.
• Strong analytical and sales-performance tracking abilities.
• Ability to work under pressure and consistently achieve targets.