Cluster Manager

G. Pulla Reddy Foods; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

G. Pulla Reddy Foods in Hyderabad seeks a retail operations leader to oversee 34 outlets, driving sales, profitability, and customer service standards. You will monitor staff performance, ensure SOP adherence, hygiene, and visual merchandising while managing stock, cash, and expenses.

The role requires recruiting and training store teams, tracking performance, and coordinating with HR, Accounts, Operations, and Supply Chain for seamless operations.

Qualifications

• Manage daily operations of 34 retail outlets and ensure smooth functioning.
• Drive sales, revenue, and profitability across assigned stores.
• Monitor staff performance, attendance, grooming, and customer service.
• Ensure compliance with SOPs, hygiene, visual merchandising, and company policies.
• Manage stock, inventory, wastage, cash handling, and store expenses.
• Recruit, train, and motivate store teams to achieve business targets.
• Track store performance and submit daily/weekly/monthly reports to management.
• Handle customer complaints and ensure high service standards.
• Coordinate with HR, Accounts, Operations, and Supply Chain for smooth store operations.

Responsibilities

• Manage daily operations of 34 retail outlets and ensure smooth functioning.
• Drive sales, revenue, and profitability across assigned stores.
• Monitor staff performance, attendance, grooming, and customer service.
• Ensure compliance with SOPs, hygiene, visual merchandising, and company policies.
• Manage stock, inventory, wastage, cash handling, and store expenses.
• Recruit, train, and motivate store teams to achieve business targets.
• Track store performance and submit daily/weekly/monthly reports to management.
• Handle customer complaints and ensure high service standards.
• Coordinate with HR, Accounts, Operations, and Supply Chain for smooth store operations.

Job description

Role & responsibilities

• Manage daily operations of 34 retail outlets and ensure smooth functioning.
• Drive sales, revenue, and profitability across assigned stores.
• Monitor staff performance, attendance, grooming, and customer service.
• Ensure compliance with SOPs, hygiene, visual merchandising, and company policies.
• Manage stock, inventory, wastage, cash handling, and store expenses.
• Recruit, train, and motivate store teams to achieve business targets.
• Track store performance and submit daily/weekly/monthly reports to management.
• Handle customer complaints and ensure high service standards.
• Coordinate with HR, Accounts, Operations, and Supply Chain for smooth store operations.