Cluster Business Head- Direct

Skywings Advisors; India; On-site; INR 669,600 - 892,800; Full time

Job summary

Skywings Advisors is looking for a Cluster Business Head, responsible for achieving sales targets, managing a team of BDMs, and ensuring customer satisfaction in Durgapur, India. In this full-time role, you will develop plans for sales growth, oversee recruitment and training of team members, and manage operational costs efficiently.

Ideal candidates will demonstrate strong leadership qualities and the ability to improve team performance while fostering customer relationships.

Qualifications

• Experience in sales management and achieving sales targets.
• Ability to manage customer satisfaction and retention effectively.
• Strong people management skills to handle recruitment and training.

Responsibilities

• Undertake planning for achieving sales targets for the cluster.
• Monitor satisfaction of the cluster's customers to ensure retention.
• Develop recruitment and training plans for the Business Managers.

Job description

Job Description

Planning
Undertake planning for achieving sales targets for the cluster. Develop sales targets for BDM wise for assigned Territory. Ensure monitoring and analysis of performance of each BDMs in the team against assigned targets.

Sales growth and cost management
Ensure achievement of sales targets for the Team. Review monthly sales targets and performance of BDMs. Effectively manage overheads and thus ensure reduction of cost of operations.

Customer satisfaction and retention
Monitor satisfaction of the clusters customers through a customer satisfaction index based on parameters such as customer complaints.

People Management
Develop the recruitment and training plan for the Business Managers in line with the overall recruitment & training plan and ensure recruitment and training of the team as per the plan. Resolve any issues related to the Business & Team Members. Ensure employee satisfaction and motivation.

Roles Deliverables/Goals

Qualitative
Training & Skill Building of BDMs. Providing support to Every BDMs to improve their performance. Quality Services to mapped Customers for strong Business relationship.

Quantitative
Clusters Sales Target achievement. Clusters profitability achievement. Clusters Sales force productivity.

Employment Category:

Employment Type: Full time
Industry: Insurance
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilities: Cluster Business Head - Direct

Contact Details:

Company: Skywings Advisors
Location(s): Durgapur
Ability to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly.