Cloud Infrastructure Team Lead
SMS-Magic
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Job summary
Conversive (SMS Magic) is seeking a Cloud Infrastructure Team Lead to drive the design, scalability, and reliability of our cloud platform. You will lead platform-level decisions around automation, reliability, performance, and security, while guiding infrastructure strategy and execution.
The role requires hands-on cloud engineering, DevOps practices, and SRE principles. You will oversee highly available, secure, and cost-efficient infrastructure and mentor cross-functional teams across
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 6+ years of cloud infrastructure or platform engineering experience.
- Strong AWS expertise across compute, storage, networking, and monitoring.
- Hands-on IaC experience with Terraform or CloudFormation.
- Solid knowledge of Linux and networking fundamentals.
- Experience with CI/CD pipelines and modern DevOps practices.
- Familiarity with observability tooling and incident management.
- Ability to design scalable, high-availability architectures.
- Experience leading cross-functional teams and projects.
- Strong analytical and problem-solving skills.
Responsibilities
- Lead design, implementation, and maintenance of scalable cloud infrastructure.
- Own availability, reliability, and performance of production systems.
- Drive infra architecture decisions aligned with business goals.
- Manage cloud environments across development, staging, production.
- Build and maintain IaC using Terraform or CloudFormation.
- Implement cloud security best practices including IAM and network segmentation.
- Ensure compliance with security and regulatory standards.
- Monitor, optimize cost, usage, and performance efficiency.
- Implement autoscaling and resource optimization strategies.
- Develop automation tools to boost developer productivity.
- Provide visibility into usage, performance, and cost trends.
- Collaborate with cross-functional teams to design scalable systems.
Skills
Education
Tools
Job description
We are looking for a highly skilled Cloud Infrastructure Team Lead to drive the design, scalability, and reliability of the cloud platform at Conversive (SMS Magic). This role blends hands‑on cloud engineering expertise with DevOps practices and SRE principles, enabling teams to build and ship products faster, safer, and more efficiently.
You will be responsible for building and operating highly available, secure, and cost‑efficient cloud infrastructure, while leading platform-level decisions around automation, reliability, performance, and scalability. This role requires both deep technical expertise and leadership capabilities to guide infrastructure strategy and execution.
- Strong experience in cloud infrastructure and platform engineering
- Deep expertise in AWS services across compute, storage, networking, and monitoring
- Hands‑on experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation
- Strong understanding of containerization and orchestration (Docker, Kubernetes, ECS/EKS)
- Solid knowledge of Linux systems and networking fundamentals
- Experience designing and managing CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, etc.)
- Strong understanding of observability and monitoring tools (Prometheus, Grafana, ELK, Datadog, etc.)
- Knowledge of distributed systems and high‑availability architecture patterns
- Ability to work cross‑functionally with engineering, security, and product teams
- Strong problem‑solving, communication, and decision‑making skills
- Experience managing large‑scale SaaS platforms or distributed systems
- Exposure to multi‑region or multi‑cloud architectures
- Experience with cloud security practices, compliance frameworks, and governance models
- Familiarity with databases, caching, and messaging systems (MySQL, Redis, Kafka, Redshift, etc.)
- AWS certifications such as AWS Solutions Architect
- Ability to drive developer productivity through automation and internal tooling
- 6+ Years
- Bachelor’s Degree in Computer Science, Information Technology, or a related field
- Lead the design, implementation, and maintenance of scalable and resilient cloud infrastructure
- Own the availability, reliability, and performance of production systems
- Drive infrastructure architecture decisions aligned with business and engineering goals
- Manage cloud environments across development, staging, and production
- Build and maintain Infrastructure as Code (IaC) using Terraform or CloudFormation
- Implement cloud security best practices including IAM, network segmentation, and secrets management
- Ensure infrastructure complies with security and regulatory standards
- Monitor and optimize cloud cost, utilization, and performance efficiency
- Implement autoscaling strategies and resource optimization techniques
- Improve developer productivity by building automation tools and internal platforms
- Provide visibility into infrastructure usage, performance, and cost trends
- Collaborate with cross‑functionally teams to ensure scalable and reliable system design
Founded over 17 years ago, Conversive (SMS Magic) has become a trusted messaging leader for businesses around the world. We work with global customers across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid‑size businesses to large global enterprises.
“We will deliver the most advanced, simple‑to‑use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.”
Conversive (SMS Magic) is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
https://beconversive.com/
https://www.sms-magic.com
"We are an ISO 27001:2013 compliant organization and emphasize information security for our clients."
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