Client Servicing Officer

IndiaMART; Chennai District; On-site; INR 250,000 - 380,000; Full time

Job summary

IndiaMART is seeking a motivated sales professional in Chennai to build long-term client relationships, conduct daily meetings, and drive revenue through upselling. The role requires graduates with 9+ months sales experience, strong communication, and a willingness to travel for client meetings.

You will ensure clients actively use our services and keep product catalogs updated, delivering solutions and top-tier customer service to achieve monthly targets.

Qualifications

• Male candidates preferred.
• Graduates with relevant 9+ months sales experience.
• Minimum 65% marks in 10th and 12th.
• Excellent communication, presentation, and interpersonal skills.
• Customer-focused with strong relationship-building and problem-solving abilities.
• Self-driven, target-oriented, and willing to travel for field/client meetings.

Responsibilities

• Build and maintain strong relationships with assigned clients.
• Conduct daily face-to-face client meetings to understand business needs.
• Ensure clients actively use IndiaMART services and keep catalogs updated.
• Drive revenue growth through upselling and achieving sales targets.
• Resolve client queries promptly with timely follow-ups and closure.

Skills

Communication skills

Presentation skills

Interpersonal skills

Relationship building

Problem solving

Self-driven

Target oriented

Willing to travel

Education

10th & 12th marks 65%

Job description

Role & responsibilities

• Build and maintain strong relationships with assigned clients to ensure long-term engagement and satisfaction.
• Conduct daily face-to-face client meetings to understand business needs and provide effective solutions.
• Ensure clients actively use IndiaMART services and keep their product/service e-catalogs updated and accurate.
• Drive revenue growth through upselling, client retention, and achieving fortnightly and monthly sales targets.
• Resolve client queries and complaints promptly while ensuring timely follow-ups and successful issue closure.

Preferred candidate profile

• Male candidates preferred
• Graduates with relevant 9+ months sales experience.
• Minimum 65% marks in 10th and 12th.
• Excellent communication, presentation, and interpersonal skills.
• Customer-focused with strong relationship-building and problem-solving abilities.
• Self-driven, target-oriented, and willing to travel for field/client meetings.