Client Servicing Manager

Techmagnate - A Digital Marketing Agency; New Delhi; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Techmagnate in New Delhi, India is expanding its team of ROI-focused digital marketing experts. We seek professionals who can lead client relationships, guide growth, and deliver high-impact campaigns across SEO, PPC, social media, and content marketing.

You will collaborate with planning and creative teams, report on performance, and drive measurable results for top clients. Ideal candidates have strong analytics, strategic thinking, and leadership skills to manage multiple projects and ensure

Qualifications

• Experience designing and executing ROI-driven digital marketing campaigns.
• Ability to guide client objectives and growth strategies.
• Experience collaborating with planning and creative teams.
• Strong communication and reporting skills.
• Familiarity with web analytics and KPIs.

Responsibilities

• Build and maintain relationships with clients and guide teams toward objectives.
• Identify account growth opportunities with existing clients.
• Lead teams to develop successful client-agent relationships.
• Establish rapport with client and internal teams.
• Implement digital marketing best practices for acquisition and growth.
• Supervise multiple project operations.
• Manage client communications, conflict resolution, and deliverables.
• Collaborate with planning and creative teams to execute strategies.
• Provide regular two-way communication between client and team.
• Oversee program execution and financial performance.
• Ensure alignment with goals and strategy.
• Prioritize key deliverables.
• Analyze search data and metrics to direct campaigns.
• Perform CTR, conversion, spend & creative analysis to identify opportunities.
• Maintain schedule and cost performance indices.
• Analyze social media insights to guide campaigns.

Skills

SEO & SEM strategies

Analytics & reporting

Client relationship management

Strategic thinking

Team leadership

Tools

Firebug

Google PageSpeed

GTmetrix

Google Keyword Planner

Hootsuite

Alexa

Job description

Techmagnate (https://www.techmagnate.com/) is a leading Digital Marketing Agency based in New Delhi, India and we are expanding! We are looking for RoI-driven digital marketing experts to #BeAMagnate.

Our core competencies are digital marketing & technology solutions. We help you to outline, evolve and employ proficient, best priced and top-notch Digital Marketing Services, including Search Engine Optimization, Pay Per Click, App & Mobile Marketing, Reputation Management, Social Media, Content Marketing and more related services to empower your business.

We have a strong, hustling and enthusiastic team of 250+ young digital marketing professionals who have delivered fantastic results for top-notch clients in industries like BFSI, B2B, Healthcare, IGaming, Education and Ecommerce.

What You Do:

• Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives
• Aware and in pursuit of opportunities for account growth with existing clients
• Build teams, think strategically and develop successful client-agency relationships
• Establish rapport and maintain long-term relationships with client and internal teams
• Implement Internet Marketing best practices that result in customer acquisition, retention and growth
• Supervise Operations of Multiple Projects
• Responsible for all client communications, conflict resolution, and compliance on client deliverable
• Work collaboratively with the planning and creative teams to develop and execute digital strategies to create effective digital strategies
• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
• Manage program execution and financial performance while ensuring that overall strategy is sound and on point
• Ensure tactical alignment with stated goals, objectives and strategy
• Prioritize & set expectations on key deliverables
• Effectively manage projects to deliver on Cost, Quality, and Timing targets
• Compile and analyze search data and metrics and make decisions regarding campaign direction
• The incumbent should have the ability to compile and analyze search data and metrics and make decisions regarding campaign direction
• He should be able to perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities
• Maintain schedule performance index and cost performance index
• Analyzing social media insights to guide future social media campaigns

What You Need:

• Deep Understanding of Technology Behind Search Engine, Google Webmaster Guidelines, Search Friendly Websites, Google Penalties & Recovery and Photo shop
• Deep Knowledge of ON Page & OFF Page activities, SEO, search engine optimization and factors that influence high rankings in Google
• Strong awareness on Google Algorithm Updates
• Ability to specify technical changes to technical/development teams
• Strong Knowledge of HTML & CMS Panels like Word Press; knowledge of PHP, Dream weaver, FileZilla will be an added advantage.
• Expertise with Excel Reporting (Filters, Vlookup, Calculation Formulas, Pivot, Graph, Chart)
• Well Versed with web analytics and presentation tools
• Knowledge of Tech Tools : Firebug, Webmaster, Hoot-suite, Yoono, Google Page Speed, GTMetrix, Alexa, Google Keyword Planner
• Excellent written and oral communication skills