Client Servicing Executive
Thinkster
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Benefits offered by this job
Job summary
Thinkster in Pune is hiring a Client Service Executive to drive B2B leads through research, persuasive writing, and outreach. You’ll craft messages, identify decision-makers, and coordinate meetings with the sales team.
You’ll work on LinkedIn and email campaigns, while refining strategies for higher reply and meeting rates. This role is on-site in Bavdhan, Pune, ideal for fresh graduates with strong writing instincts.
Qualifications
- 0–2 years of experience in sales, business development, or digital outreach.
- Strong written and verbal communication skills.
- Basic understanding of sales funnels and lead generation processes.
- Proficiency in MS Excel or Google Sheets.
- Ability to work independently and manage time effectively.
- Bachelor’s degree in Marketing, Business, Communications, or related field.
- Comfortable with research-heavy work — patience for digging through LinkedIn profiles.
Responsibilities
- Research and identify potential B2B leads using LinkedIn and relevant databases.
- Execute cold email campaigns and LinkedIn outreach strategies.
- Personalize outreach messages to improve open and response rates.
- Coordinate with the Sales / Business Development team to schedule meetings.
- Build lists of decision-makers across target industries with accuracy and speed.
- Maintain accurate CRM entries including lead status and follow-up tracking.
- Track campaign performance metrics and optimize outreach efforts.
- Stay updated with market trends, sales tools, and outreach best practices.
- Report on outreach health — open rates, reply rates, meetings booked, conversion.
- Test message variants and follow‑up sequences to find what works.
Skills
Education
Tools
Job description
Thinkster Careers · Pune 2026
Looking for a Client Service Executive Job in Pune that combines research, writing, and real client conversations? Thinkster is hiring a proactive, detail-oriented Client Service Executive to drive qualified B2B leads through strategic email marketing and LinkedIn outreach campaigns. If you enjoy researching, writing persuasive messages, and connecting with decision-makers, this role is built for you.
Client Service Executive Job in Pune · Thinkster 2026
Most client service executive jobs in Pune at the entry level get pitched as “client-facing roles” — but in practice, they end up being inbox management with a fancier title. You forward emails, schedule meetings, and update spreadsheets while the actual client conversations happen elsewhere. After a year, your resume reads like an assistant’s, not a client services professional’s.
This client service executive job in Pune is built differently. You’ll be on the front line of building real B2B relationships — researching decision-makers, writing the messages that get replies, and shaping the first impressions that turn prospects into clients. The work is research-led, writing-heavy, and judgement-driven, not administrative.
Thinkster is a design-led digital marketing agency, which means the prospects you’ll engage are decision-makers at brands looking for creative partners. Every outreach has to feel intentional, every message has to read like a human wrote it, and every meeting you set up should be worth the senior team’s time.
- Research and identify potential B2B leads using LinkedIn and relevant databases
- Execute cold email campaigns and LinkedIn outreach strategies
- Personalize outreach messages to improve open and response rates
- Coordinate with the Sales / Business Development team to schedule meetings
- Build lists of decision-makers across target industries with accuracy and speed
- Maintain accurate CRM entries including lead status and follow-up tracking
- Track campaign performance metrics and optimize outreach efforts
- Stay updated with market trends, sales tools, and outreach best practices
- Report on outreach health — open rates, reply rates, meetings booked, conversion
- Test message variants and follow‑up sequences to find what works
We’re hiring a client service executive with 0–2 years of experience in sales, business development, or digital outreach. This includes fresh graduates with relevant internship experience. You don’t need years of agency time to be considered — what you need is sharp writing instincts, research patience, and a genuine interest in how B2B conversations actually unfold.
If you’re a fresher looking for a client servicing fresher job in Pune, this role gives you something most entry‑level positions don’t: real ownership of the outreach craft. You’ll write the actual messages that go out, not just template them. You’ll decide which prospects to target, not just receive a list. You’ll see what works and what doesn’t — and adjust in real time.
- 0–2 years of experience in sales, business development, or digital outreach
- Strong written and verbal communication skills
- Basic understanding of sales funnels and lead generation processes
- Proficiency in MS Excel or Google Sheets
- Ability to work independently and manage time effectively
- Bachelor’s degree in Marketing, Business, Communications, or related field
- Comfortable with research-heavy work — patience for digging through LinkedIn profiles
- Familiarity with LinkedIn Sales Navigator, Hunter, Apollo, Instantly
- Prior internship in sales, BD, or agency client servicing
- Comfort with CRM platforms (HubSpot, Zoho, Pipedrive, etc.)
- Understanding of digital marketing services — branding, social media, web design
- Basic copywriting instinct — you can spot what makes a subject line work
- Pune-based or willing to relocate — this is a full‑time on‑site role
- LinkedIn Sales Navigator
- Apollo / Hunter
- Instantly / Mailshake
- HubSpot / Zoho CRM
- Google Sheets / Excel
- Notion
Most B2B lead generation jobs in Pune optimize for volume. The KPIs are messages sent, calls made, contacts added — activity metrics that reward effort but not outcomes. After six months, you’ve sent thousands of messages but learned very little about what actually drives replies.
This LinkedIn outreach job is built differently. The KPIs here are quality‑focused — reply rates, qualified meeting bookings, pipeline contribution. That shifts the daily work from “send more” to “send smarter.” You’ll spend real time on prospect research, message personalization, and learning which subject lines, openers, and CTAs actually move the needle. That’s how you build outreach skills that compound for years.
A client servicing job in Pune at a digital marketing agency is a different experience from a similar role at a corporate B2B company. The pace is faster, the work variety is wider, and the client conversations are more interesting. You’ll engage decision‑makers across industries — D2C brands, B2B SaaS, real estate, education, healthcare — which means your outreach work touches genuinely diverse markets.
A client servicing agency job in Pune also gives you broader career optionality later. The skills you’ll build here — research, copywriting, CRM management, lead qualification, market analysis — translate directly into account management, BD, marketing strategy, or even product roles down the line.
You’ll also be pitching real, substantial work — branding and rebranding projects, full‑funnel social media marketing campaigns, and integrated digital strategy. The outreach lands better when the services you’re representing are genuinely good.
Entry-level B2B titles in Pune are notoriously inconsistent. An inside sales executive job at one company overlaps significantly with a business development executive job at another, and what one labels client servicing is what another calls email marketing executive work. Here’s where this specific role sits:
It’s more research‑and‑writing‑heavy than a typical inside sales executive role (which is usually phone‑led). It’s earlier‑funnel than a business development executive position (you’re sourcing and qualifying, BDEs typically work warm leads further along). And it’s broader than a pure email marketing executive role — LinkedIn outreach is half the work, not a side function. If you’re choosing between adjacent roles at this experience level, this one rewards strong writing and research instincts more than the others typically do.
“Cold outreach isn’t about sending more. It’s about being the one message worth opening.”
- Hands‑on experience in digital B2B sales strategies that translate across industries
- Exposure to sales automation tools and modern CRM systems
- Opportunity to work in a fast‑paced, collaborative agency environment
- Career growth into marketing, sales, business development, or account management tracks
- Direct mentorship from senior BD and client servicing professionals
- Premium tool access — Sales Navigator, Apollo, CRM licenses fully covered
- Competitive entry‑level compensation reviewed honestly against the Pune market
- Modern Bavdhan, Pune office with collaborative team culture
Joining as a Client Service Executive at Thinkster opens multiple career tracks. Strong performers progress to Senior Client Service Executive within 12 months, then into Account Executive, Business Development Manager, or Client Servicing Manager roles within 24‑36 months. Some choose to specialize further into marketing strategy or content roles. Others move toward broader business development paths.
The skill stack you’ll build — outreach systems, copywriting, CRM management, lead qualification, market research, client‑facing communication — is one of the most portable in agency work. The first role you take in this space shapes the next three years. Choose carefully.
1. Can I apply if I’m a fresher with only internship experience?
Yes — this role is open to fresh graduates and candidates with up to 2 years of experience. Internships count toward this. We genuinely hire freshers for this position.
2. Is this client service executive job in Pune remote‑friendly?
No — this is a full‑time, on‑site role at our Bavdhan, Pune office. At the entry level, in‑person collaboration helps you learn faster through observation and mentorship.
3. Will I be on phone calls all day, or doing written outreach?
Primarily written — LinkedIn messages, email campaigns, follow‑ups. Some phone follow‑ups happen for warm leads, but this isn’t a call‑center‑style role. Strong writing skills matter more than phone skills here.
4. Do I need to know sales tools already?
Familiarity with tools like LinkedIn Sales Navigator, Apollo, or Instantly is a plus, but not required. You’ll learn the practical tool stack on the job — most of what matters is your research instincts and writing quality.
5. What does the compensation structure look like?
Competitive fixed pay benchmarked against the Pune entry‑level B2B sales market, with potential for performance‑based incentives tied to qualified meetings and pipeline contribution. Final structure is discussed at the offer stage.
Branding & Rebranding Services — The kind of strategic brand work you’ll be pitching to prospects in your outreach.
Social Media Marketing Services — Explore the social campaigns and digital work that anchor your outreach conversations.
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