Client Services Rep 1

IQVIA LLC; Bengaluru; On-site; INR 320,000 - 520,000; Full time

Job summary

IQVIA LLC in Bengaluru, India is seeking a Client Services Representative to learn the basics of providing support to clients under supervision. You will develop the skills to answer client queries, maintain logs, and ensure follow-through, while building relationships with defined clients.

The role requires a Bachelor's degree and related experience; familiarity with Excel and strong written and spoken communication.

Qualifications

• Bachelor's degree required.
• Some related work experience required.
• Experience in an IQVIA role preferred.
• Pharmaceutical experience preferred.
• Proficient in PC applications such as Excel.
• Ability to communicate effectively with various levels in the organization (written and oral).
• Ability to carry out some analysis and information gathering to resolve problems on routine matters.

Responsibilities

• Trains to provide day to day guidance and support to clients.
• Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through.
• Develops interpersonal skills to build effective business relationships with defined clients.
• Develops understanding of clients’ potential business needs.
• Develops knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle.
• Provides support to other team members.

Skills

Pharmaceutical experience

IQVIA role experience

Client communication

Analytical information gathering

Education

Bachelor's degree

Tools

Excel

Job description

## Client Services Rep 1Apply: Bangalore, India: Full time: Posted Today: End Date: September 23, 2026 (6 days left to apply): R1564264Job Overview Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.Essential Functions • Trains to provide day to day guidance and support to clients • Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through • Develops the interpersonal skills necessary to build effective business relationships with defined clients • Develops an understanding of clients’ potential business needs • Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle • Provides support to other team membersQualifications • Bachelor's Degree Req • Some related work experience Req • Experience in an IQVIA role preferred and pharmaceutical experience Pref • Proficient in PC applications such as Excel. • Ability to communicate effectively with various levels in the organization (written and oral). • Ability to carry out some analysis and information gathering to resolve problems on routine matters.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.