Client Services Lead - EMEA Region

Infinity Exists; Dadri; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

5 days Hybrid

Drop facility provided

PM shift 1-10

Job summary

Infinity Exists in Dadri, India, seeks a senior professional to lead Client & Stakeholder Management focused on contingent workforce onboarding and offboarding. You will coordinate contractor lifecycle events, generate reports, and drive process improvements across the EMEA and US regions.

The role requires 12–15+ years of core service delivery experience, with mandatory EMEA region exposure and a strong emphasis on onboarding and offboarding processes.

Qualifications

• 12–15+ years of core service delivery experience with onboarding/offboarding.
• EMEA region experience is mandatory.
• Experience with worker/employee onboarding and offboarding is preferred.

Responsibilities

• Contingent Workforce Administration - manage contractor onboarding, extensions, amendments and offboarding.
• Generate workforce and operational reports as required.
• Identify opportunities to improve processes.

Skills

Onboarding/Offboarding experience

EMEA region experience

US region experience

Service delivery

Job description

Client & Stakeholder Management

• Contingent Workforce Administration - Manage contractor onboarding, extensions, amendments, and offboarding activities
• Generate workforce and operational reports as required
• Identify opportunities to improve processes

Required Candidate profile

12 – 15+ years (minimum) of core service delivery experience preferably in worker / employee onboarding, offboarding specifically for the EMEA and US regions.

EMEA Region experience mandatory

Perks and benefits

• 5 days-Hybrid
• 1-10 PM
• Drop facility provided