Client Service Specialist

Principal Global Services; Hyderabad; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading global services company in Hyderabad is seeking a Client Service Specialist. This entry-level role involves direct email communication with clients and decision-making based on guidance provided. Candidates must have a graduate degree (excluding BE & Btech) and be willing to work night shifts. This is a full-time position with overtime potential.

Qualifications

• Less than 5 years of work experience required.
• Willingness to work night shifts (18:30 - 3:30).
• Ready for overtime as needed.

Responsibilities

• Communicate directly with clients via email for transaction processing.
• Make decisions based on instructions from CSA/M.

Skills

Communications Skills

Thought Process

Decision making

Teamwork

Education

Graduate, excluding BE & Btech

Job description

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Overview

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Responsibilities

• Communications Skills
• Thought Process
• Decision making
• Teamwork
• Should be having less than 5 years of work experience
• Willing to work in Night Shift (18:30 - 3:30)
• Should be ready for Overtimes too whenever there is business needs

Qualifications

Graduate, please avoid BE & Btech

Additional Information

Candidate will be aligned with a back-office transaction processing team who does the direct email communication with the clients for any information needed for further processing. At times, the person will also have to make his own judgement basis the instruction provided by CSA/M

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

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