Client Relationship Executive

RS Architects; Bengaluru; Hybrid; INR 450,000 - 650,000; Full time

Benefits offered by this job

Competitive salary

Incentives where applicable

Career development

Collaborative environment

Client management exposure

Job summary

RS Architects in Bengaluru is seeking a professional Client Relationship Executive to build and maintain strong relationships with clients, understand their requirements, coordinate with internal teams, and ensure a positive client experience throughout the project lifecycle.

The role focuses on effective communication, timely updates, follow-ups, and identifying opportunities for repeat business, with a supportive environment and growth opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, and relationship-building abilities.
• Basic knowledge of MS Office and Excel.

Responsibilities

• Build and maintain strong relationships with existing and prospective clients.
• Communicate with clients to understand their requirements, expectations, and feedback.
• Coordinate with internal teams to ensure timely updates on project progress and deliverables.
• Follow up with clients regarding meetings, proposals, quotations, and ongoing projects.
• Address client queries and coordinate with relevant departments to resolve issues promptly.
• Maintain client databases, records, and communication reports.
• Identify opportunities for repeat business, referrals, and customer retention.
• Schedule client meetings and prepare regular follow-up reports.
• Ensure professional communication and high levels of client satisfaction.

Skills

Client relationship management

Communication and presentation

Problem-solving and conflictResolution

Client follow-up and coordination

Time management and multitasking

Job description

Perks and Benefits

• Competitive salary package.
• Performance-based incentives, where applicable.
• Opportunities for professional growth and career development.
• Supportive and collaborative work environment.
• Exposure to client management and business development activities.

Job Summary

We are looking for a professional and customer-focused Client Relationship Executive to build and maintain strong relationships with clients, understand their requirements, coordinate with internal teams, and ensure a positive client experience throughout the project lifecycle.

Key Responsibilities

• Build and maintain strong relationships with existing and prospective clients.
• Communicate with clients to understand their requirements, expectations, and feedback.
• Coordinate with internal teams to ensure timely updates on project progress and deliverables.
• Follow up with clients regarding meetings, proposals, quotations, and ongoing projects.
• Address client queries and coordinate with relevant departments to resolve issues promptly.
• Maintain client databases, records, and communication reports.
• Identify opportunities for repeat business, referrals, and customer retention.
• Schedule client meetings and prepare regular follow-up reports.
• Ensure professional communication and high levels of client satisfaction.

Preferred Candidate Profile

• Excellent verbal and written communication skills.
• Good interpersonal, negotiation, and relationship-building abilities.
• Strong follow-up, coordination, and organizational skills.
• Basic knowledge of MS Office and Excel.
• A positive attitude with a client-oriented approach.
• Ability to work independently and coordinate effectively with teams.
• Freshers with good communication skills are welcome to apply.

Skills Required

• Client relationship management
• Communication and presentation
• Problem-solving and conflict resolution
• Client follow-up and coordination
• Time management and multitasking