Client Partner

IBU; Bengaluru; On-site; INR 4,000,000 - 9,000,000; Full time

Job summary

IBU is seeking a Client Partner – SAP in Bengaluru to lead strategic SAP accounts and build trusted CXO relationships. You will own revenue, pipeline, and profitability, while shaping transformation programs with SAP and partner ecosystems.

The ideal candidate has 18–24 years in enterprise tech, strong executive influence, and a proven track record of growing large SAP-led engagements across global clients. This role is based in Bengaluru and focuses on SAP-led transformations and cloud services.

Qualifications

• 18–24 years of overall experience in enterprise technology services, consulting, or digital transformation.
• Proven experience as a Client Partner or equivalent senior client-facing role.
• Demonstrated ownership and growth of large strategic enterprise accounts, preferably SAP-led accounts.
• Strong track record of revenue growth, account expansion, and large deal closures.

Responsibilities

• Own and grow strategic SAP accounts, with responsibility for revenue, pipeline, profitability and overall account performance.
• Build CXO-level relationships with CIOs, CTOs, CFOs, and Chief Digital Officers.
• Develop and execute account growth strategies, identifying cross-sell and upsell opportunities.
• Drive new business development and create demand for SAP-led transformation initiatives.
• Collaborate with SAP, hyperscalers, consulting partners, and internal solution/delivery teams to craft differentiated propositions.
• Lead large and complex sales pursuits including RFPs, proposals, and contract closures.
• Engage clients on business and technology transformation agendas and position SAP solutions.

Skills

CXO-level relationships

Strategic account ownership

SAP ecosystem

Business development

Negotiation

Solution selling

Job description

We are looking for a Client Partner – SAP with 18–24 years of experience to drive strategic client relationships, account growth, and business development across the SAP ecosystem.

The ideal candidate will be a senior client-facing leader with a strong track record of owning and growing large strategic accounts, building trusted CXO-level relationships, and creating new business opportunities around SAP transformation, cloud, and digital services.

The individual should have strong experience working within the SAP partner ecosystem, including collaboration with SAP, hyperscalers, technology partners, and system integrators.

Key Responsibilities

• Own and grow strategic SAP accounts, with responsibility for revenue, pipeline, profitability, and overall account performance.
• Build and maintain trusted relationships with CXO-level stakeholders, including CIOs, CTOs, CFOs, Chief Digital Officers, and senior SAP/transformation leaders.
• Develop and execute comprehensive account growth strategies, identifying opportunities for cross-sell, upsell, and expansion.
• Drive new business development and create demand for SAP-led transformation initiatives.
• Leverage relationships within the SAP partner ecosystem to identify, shape, and win strategic opportunities.
• Collaborate closely with SAP, hyperscalers, consulting partners, and internal solution/delivery teams to develop differentiated propositions.
• Lead large and complex sales pursuits, including RFPs, proposals, commercial negotiations, and contract closures.
• Engage clients on their business and technology transformation agenda and position relevant SAP solutions and services.
• Partner with consulting, presales, delivery, and technology teams to ensure successful transition from opportunity to execution.
• Develop strong executive relationships and act as a trusted advisor to clients on their long-term transformation journey.
• Monitor market trends, SAP roadmap developments, competitive landscape, and emerging opportunities to strengthen account strategy.
• Own forecasting, sales governance, opportunity qualification, and pipeline management for assigned accounts.

Desired Experience & Qualifications

• 18–24 years of overall experience, with significant experience in enterprise technology services, consulting, or digital transformation.
• Proven experience as a Client Partner, Account Director, Strategic Account Leader, or equivalent senior client-facing role.
• Demonstrated ownership and growth of large strategic enterprise accounts, preferably SAP-led accounts.
• Strong track record of revenue growth, account expansion, and large deal closure.
• Established and demonstrable CXO-level relationships across enterprise clients.
• Strong understanding of the SAP ecosystem, including SAP S/4HANA, RISE with SAP, SAP BTP, cloud transformation, and managed services.
• Prior experience working with or within the SAP partner ecosystem is highly desirable.
• Experience collaborating with SAP sales teams, hyperscalers, technology partners, and system integrators.
• Strong understanding of enterprise transformation and the ability to connect technology solutions with business outcomes.
• Excellent executive communication, influencing, negotiation, and relationship-building skills.
• Ability to operate effectively in a matrixed, global environment and lead cross-functional teams without direct authority.

Key Success Measures

Success in this role will be measured by:

• Growth in strategic account revenue
• New business and bookings generated
• Pipeline creation and conversion
• Expansion into new service lines and business units
• Strength and depth of CXO relationships
• Strategic partnerships and opportunities created through the SAP ecosystem
• Customer retention and satisfaction
• Successful closure of large, complex SAP transformation engagements

Ideal Candidate Profile

The ideal candidate is not purely a sales professional or an SAP delivery leader. We are looking for someone who combines strategic account ownership, SAP ecosystem expertise, strong commercial acumen, and established CXO relationships.

A strong candidate should be able to demonstrate: “I have owned significant SAP accounts, built relationships at the CXO level, created and shaped transformation opportunities, and grown those accounts into substantial revenue businesses.”