Client Management Specialist

Greenscape Eco Management Pvt. Ltd.; New Delhi; On-site; INR 350,000 - 650,000; Full time

Job summary

Greenscape Eco Management Pvt. Ltd. in Delhi NCR is seeking an aggressive, organized Sales Coordinator focused on client coordination, scrap pickup management, and data handling.

The role demands a hunter mindset, with responsibilities spanning existing client management and proactive revenue growth. You will coordinate with brands for pickup schedules, track weight and documentation, ensure monthly targets, and support internal logistics and accounts for timely payments.

Qualifications

• Minimum graduate with 2–5 years in coordination, client management, or operations.
• Experience in waste management or logistics is preferred.
• Strong Excel/Sheets skills for data handling and reports.
• Proactive, target-driven with good communication.

Responsibilities

• Client & scrap pickup coordination with brands and clients.
• Internal logistics coordination for vehicle arrangements and weighings.
• Data management including MIS reports and SOP documentation.
• Support in business development and maintaining client relationships.

Skills

Client coordination

Internal stakeholder management

Data management

MS Excel

MIS reporting

Communication skills

Problem-solving

Pressure handling

Business development support

Education

Bachelor's degree or equivalent

Tools

Excel/Google Sheets

Job description

Job Title: - IPR Client Management & Operations (Executive/Sr Executive)

Location: Delhi NCR

Experience: 2-5 Years in Coordination /Client Management /Operations

Qualification: Minimum Graduate

Industry: Waste Management / Recycling / Scrap

Role Summary:

We are looking for an aggressive, prompt, and well-organized Sales Coordinator with strong experience in client coordination, scrap pickup management, and data handling. The candidate should have a hunter mindset along with strong coordination skills - capable of not only managing existing clients but also actively contributing to new client acquisition and revenue growth.

Key Responsibilities:

1.Client & Scrap Pickup Coordination:

• Coordinate with brands/clients for scrap pickup schedules.
• Check availability of E-waste scrap at client locations and ensure pickups are done as per SOP.
• Meet Monthly pickup targets and ensure timely execution.
• Resolve client queries/complaints related to pickup, weight, and documentation on priority.

2.Internal Coordination:

• Coordinate internally with the logistics team for vehicle arrangement and timely pickup of scrap.
• Coordinate with Plant team for material reconciliation, weighing, and inventory updates.
• Payment Follow-up with Accounts team and client for timely payment and reconciliation.

3.Data & Compliance Management:

• Manage and maintain accurate data - pickup tracker, weight reconciliation, reports & MIS.
• Handle compliance documents management as per client SOP - Invoice, E-way Bill, POD, COR, Photos/Videos and other required documents.
• Prepare Daily Pickup Report, Pending Pickup Report, and Monthly achievement Report for management.
• Ensure 100% adherence to client SOPs for pickup, documentation, and compliance.

4.Business Development Support:

• Support in lead generation from bulk scrap generators.
• Maintain strong relationships with existing clients to ensure repeat business.

Skills & Requirements:

Good in client coordination and internal stakeholder management.

• Problem-Solving & Pressure Handling - for last-minute pickup cancellations / vehicle issues
• Ability to work under pressure and handle multiple clients simultaneously
• Knowledge of Excel /Google Sheets - for data management
• Aggressive, target-oriented, and prompt in follow-ups.
• Strong in Data Management, MS Excel, and MIS reporting.
• Good communication skills (Verbal & Written).
• Experience in E-waste Management/logistic industry will be preferred.