Client Development Executive - Europe (Key Account Management)

GRI Alleset; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

GRI Alleset in Mumbai, India seeks an experienced Key Account Manager to manage international client relationships in a non-field role. The candidate will act as the main liaison among customers and GRIs cross-functional teams, onboard new clients, and drive profitability through quotes and lifecycle management.

Responsibilities include maintaining customer data, forecasting, and ensuring delivery of targets with the global supply chain.

Qualifications

• Proven skill and experience in key account management, business analysis and sales forecast (International).

Responsibilities

• Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and the development of solid relationships with assigned customers.
• Act responsibly as the primary communication channel between our customers and GRIs various cross functional team members in our global operations.
• Work with the management and sales team to onboard and integrate new clients and the development of existing client relationships.
• Generate product quotes that meet client needs and optimize profitability.
• Manage commercialization opportunities through the project lifecycle. Performs final assessments to the readiness of new product launch. Continually monitors the project to identify any issue that may have a negative impact on the initiative.
• Conduct discovery on a frequent basis to fully understand and best communicate the customers expectations to all necessary GRI team members.
• Improve customer satisfaction by improving responsiveness and anticipating customer needs.
• Engage with global supply chain team to ensure annual targets are tracking to be met by ensuring a robust, cost-effective supply pipeline
• Responsible for updating and managing all customer data as well as ensuring that all GRI team members are kept current on this data.

Skills

Key account management

Sales Forecasting

Upselling / Cross Selling

Job description

This role is into Key Account Management & not Business Development.

Only apply if you have an experience in Manufacturing domain for handing key cliental account management for international clients.

Skills: Sales Forecasting, Upselling/ Cross Selling

Please note: This opportunity is non-field role.

Role & responsibilities

• Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and the development of solid relationships with assigned customers.
• Act responsibly as the primary communication channel between our customers and GRIs various cross functional team members in our global operations.
• Work with the management and sales team to onboard and integrate new clients and the development of existing client relationships.
• Generate product quotes that meet client needs and optimize profitability.
• Manage commercialization opportunities through the project lifecycle. Performs final assessments to the readiness of new product launch. Continually monitors the project to identify any issue that may have a negative impact on the initiative.
• Conduct discovery on a frequent basis to fully understand and best communicate the customers expectations to all necessary GRI team members.
• Improve customer satisfaction by improving responsiveness and anticipating customer needs.
• Engage with global supply chain team to ensure annual targets are tracking to be met by ensuring a robust, cost-effective supply pipeline
• Responsible for updating and managing all customer data as well as ensuring that all GRI team members are kept current on this data.

Preferred candidate profile:

Proven skill and experience in key account management, business analysis and sales forecast (International).