Client Acquisition Associate

The Marriage Fit; Bengaluru; On-site; INR 223,200 - 390,600; Full time

Job summary

A counseling services organization is seeking a Client Acquisition Associate in Bengaluru. This role involves engaging with potential clients to convert interest into registrations for services, ensuring a seamless onboarding experience. Candidates should possess strong communication skills along with a bachelor’s degree; experience in client engagement is essential. The compensation ranges from ₹20,000 to ₹35,000 per month depending on qualifications and performance. Work is on-site, with a focus on building relationships and driving service sign-ups.

Qualifications

• 2+ years of relevant experience in client engagement or sales.
• Ability to work in a target-driven yet client-sensitive environment.
• Good at handling client conversations and guiding decision-making.

Responsibilities

• Connect with potential clients through calls, WhatsApp, and email.
• Guide clients toward suitable therapy programs and consultations.
• Drive client acquisition by encouraging registrations and service sign-ups.
• Maintain accurate lead and client data in the CRM system.
• Address initial client queries and provide clear information.

Skills

Strong communication

Persuasion

Relationship-building

Organisational skills

Attention to detail

Education

Bachelor’s degree in any discipline

Master's degree in psychology

Job description

The Marriage Fit is a fast-growing organization working at the intersection of psychology, education, and technology. We create meaningful relationships and learning solutions by combining clinical expertise with innovative, technology-enabled delivery models.

Role Overview

We are looking for a proactive and result-oriented Client Acquisition Associate with 2+ years of relevant experience. The primary focus of this role is to engage with prospective clients, drive conversions for counselling services, and support clients through the initial stages of their journey with The Marriage Fit. You will play a key role in building trust, guiding potential clients toward the right services, and ensuring a smooth onboarding experience.

Key Responsibilities

• Connect with potential clients through calls, WhatsApp, and email to introduce counselling services and generate interest
• Understand client needs and guide them toward suitable therapy programs, webinars, or consultations
• Explain counselling formats, session structures, and pricing clearly and professionally
• Drive client acquisition by encouraging registrations, consultations, and service sign-ups
• Follow up consistently with leads and webinar registrants to improve conversion rates
• Build strong rapport through empathetic, solution-focused communication
• Coordinate appointment scheduling and onboarding with therapists and internal teams
• Maintain accurate lead and client data in the CRM system
• Track follow-ups and ensure timely communication throughout the acquisition journey
• Address initial client queries and provide clear, relevant information
• Collaborate with internal teams to improve lead management and client experience

Qualifications

• Bachelor’s degree in any discipline
• A master's degree in psychology with relevant experience is an added advantage
• Strong communication, persuasion, and relationship-building skills
• Comfortable handling client conversations and guiding decision-making
• Good organisational skills with attention to detail and follow-up timelines
• Ability to work in a target-driven yet client-sensitive environment

Work Timings

• 10:00 AM – 7:00 PM, Monday to Saturday
• One Sunday per month will be a working day, with a compensatory day off provided the following day

Work Mode

Work from Office – HSR Layout, Bangalore

Employment Type

Compensation Range

₹20,000 – ₹35,000 per month (based on experience and interview performance)

Location

Bengaluru, Karnataka (candidates should have a reliable commute or be willing to relocate prior to joining)