City Manager

Netambit Value First Services; Kolkata District, Pune District, Chennai District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Netambit Value First Services is seeking a City Manager to lead restaurant onboarding across Pune, Kolkata, and Chennai. You will manage a team of field sales professionals to drive onboarding targets in a fast-paced, high-growth environment.

You will coordinate with operations to resolve onboarding issues, ensure adherence to processes, and develop the team to sustain strong market penetration. A target-driven mindset and strong leadership are essential.

Qualifications

• 3–5 years in field sales, B2B or merchant onboarding.
• Experience leading field-sales teams.
• Experience in food tech, e-commerce, fintech, telecom, FMCG or merchant acquisition preferred.

Responsibilities

• Lead a team of team leaders and field sales executives responsible for restaurant onboarding.
• Drive onboarding targets daily, weekly and monthly across zones.
• Plan manpower deployment and ensure effective territory/zone coverage.
• Monitor productivity, field activity, login hours, visits and onboarding performance.
• Coach, motivate and develop team members to achieve targets.
• Work with operations to resolve onboarding, documentation and POS issues.

Skills

Field sales leadership

B2B sales

Merchant onboarding

Team management

Negotiation

Job description

Profile: City Manager

Role: Restaurant onboarding

Department: Sales / Business Development / Merchant Onboarding / Restaurant Onboarding

Location: Pune, Kolkata and Chennai

Employment Type: Full-time

Key Responsibilities

• Lead and manage a team of team leaders and field sales executives responsible for restaurant acquisition and onboarding.
• Drive daily, weekly, and monthly onboarding targets across assigned zones.
• Plan manpower deployment and ensure effective territory/zone coverage.
• Monitor team productivity, field activity, login hours, visits, and onboarding performance.
• Conduct regular market visits and support the team in closing critical restaurant leads.
• Ensure the team follows the defined sales process, documentation requirements, and onboarding guidelines.
• Identify high-potential restaurant clusters and develop strategies to improve market penetration.
• Track team performance through daily MIS and provide regular performance updates to management.
• Coach, motivate, and develop team members to consistently achieve business targets.
• Work closely with the operations and support teams to resolve onboarding, documentation, POS, and other field-level issues.
• Drive lead conversion by ensuring effective follow-ups and reducing non-workable and lost leads.
• Take ownership of team performance and implement corrective actions wherever required.
• Support hiring, training, and onboarding of new TLs and field sales executives and team leaders.
• Ensure discipline, attendance, and field productivity across the assigned team.

Key Performance Indicators (KPIs)

• Restaurant onboarding and activation targets
• Daily/weekly/monthly team productivity
• Lead conversion rate
• Field visits and productive meetings
• Team attendance and login hours
• Individual FOS performance
• Market coverage and territory penetration
• Quality and accuracy of restaurant onboarding

Candidate Profile

• 3-5 years of experience in field sales, B2B sales, merchant acquisition, restaurant onboarding, or business development.
• Prior experience managing and leading field-sales teams is preferred.
• Experience in food tech, e-commerce, fintech, telecom, FMCG, POS, or merchant acquisition will be an advantage.
• Strong understanding of local markets and field-sales operations.
• Strong communication, negotiation, and people-management skills.
• Ability to work in a target-driven and fast-paced environment.
• Strong analytical and problem-solving abilities.
• Willingness to travel extensively within the assigned territory.
• Should be comfortable working with daily performance dashboards/MIS and field productivity metrics.

What We Are Looking For:

We are looking for target-oriented, hands-on sales leaders who can build strong teams, drive execution on the ground, and take complete ownership of restaurant acquisition and onboarding.

The ideal candidate should be comfortable working in a high-growth environment where speed, execution, team Productivity and business outcomes are critical.