Sr Systems Engineer (Citrix Virtualization)
- Responsible for performing troubleshooting of tickets for Citrix environment and driving towards resolution.
- Advanced - Should be managing Xen Server farm at multiple sites.
- Creation of Citrix VM/Clone providing them via provisioning server
- Backup/hot fix installation on XenServer
- Handle & Monitor Netscaler, Cloud Connectors, Storefront Servers.
- Manage Published VDI solution through Apache Cloudstack.
- Publishing applications\Desktop via Citrix DaaS
- Handle all tickets escalated by Field IT or Service Desk or forwarded from other service teams.
- Build/test Citrix/WTS software packages based on SAP release cycles
- Publish, update and support Citrix/WTS software packages
- Apply common updates on Published Apps
- Support and maintain test & production environment
- Support and maintain all scripts / settings that are used in the environment
- Provide access to the environment via predefined groups in SAP directory services
- Perform evaluation and testing of any new Citrix client
- Perform periodic and emergency systems maintenance including patching.
- Coordinate with third-party suppliers and SAP internal departments on related support activities.
- Review the SCOM alerts
- Proactively monitor all the critical applications\Desktop every six hours
Seniority level
Employment type
Job function
- Information Technology
- IT Services and IT Consulting