Citrix L3 Engineer - (DaaS+ AWS) _ Night Shift

Rackspace Technology, Inc.; India; A distancia; INR 1.500.000 - 2.100.000; Jornada completa

Descripción de la vacante

Rackspace Technology, Inc. is seeking an experienced Citrix L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (DAAS), Citrix ADC, and AWS.

The role focuses on L3 support, administration, and optimization of Citrix infrastructure hosted on AWS, with escalation handling and incident response. The ideal candidate will manage Cloud Connectors, StoreFront, Studio, and license servers, while ensuring high performance, security, and reliability for VDI environments across the cloud

Formación

• Experience with Citrix Virtual Apps & Desktops (DAAS).
• Proficiency in Citrix Cloud Connectors, StoreFront, Studio, and License Servers.
• Strong knowledge of Citrix ADC (NetScaler) and AWS-based VDI.
• Solid incident management and RCA capabilities.

Responsabilidades

• Provide L3 support for Citrix Virtual Apps and Desktops environments.
• Manage Citrix Cloud Connectors, StoreFront, Studio, and License Servers.
• Administer Citrix ADC including Gateway, load balancing, SSL and policies.
• Troubleshoot user access, application delivery, profile management, and performance issues.
• Perform RCA for critical incidents and implement preventive measures.
• Manage upgrades, patching, migrations, and capacity planning.
• Support Citrix workloads on AWS (EC2, VPC, IAM, Route 53, Auto Scaling, ELB/ALB, CloudWatch, EBS, S3).
• Configure and troubleshoot hybrid cloud connectivity between on-prem and AWS.
• Optimize cloud resources for performance, availability, and cost efficiency.
• Administer Windows Server, AD, GPO, DNS, DHCP, Certificate Services.
• Manage FSLogix and Citrix Profile Management, user profiles.
• Monitor infrastructure health with enterprise monitoring tools; develop runbooks and SOPs.

Conocimientos

Citrix L3

DAAS

AWS Cloud

Incident management

Root cause analysis

Herramientas

Citrix Cloud Connectors

StoreFront

Studio

License Servers

FSLogix

Descripción del empleo

Citrix L3 Engineer - (DaaS+ AWS) \\_ Night Shift - Logo# Rackspace## Citrix L3 Engineer - (DaaS+ AWS) \\_ Night ShiftApply: Remote: IND-Work from Home-Remote: Full time: Posted Today: R-24022**Job Summary**We are seeking an experienced Citrix L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (DAAS), Citrix ADC (NetScaler), and AWS Cloud. The ideal candidate will be responsible for L3 support, administration, troubleshooting, optimization, and implementation of Citrix infrastructure hosted on AWS. The role requires deep technical knowledge, incident management skills, and experience in cloud-based VDI environments.• Provide L3 support for Citrix Virtual Apps and Desktops (DAAS) environments.• Manage and support Citrix Cloud Connectors, StoreFront, Studio, and License Servers.• Administer Citrix ADC (NetScaler) including Gateway, Load Balancing, SSL, and Authentication policies.• Troubleshoot complex Citrix issues related to user access, application delivery, profile management, and performance.• Perform root cause analysis (RCA) for critical incidents and implement preventive measures.• Manage Citrix upgrades, patching, migrations, and capacity planning.**AWS Cloud Management****•**Support Citrix workloads hosted on AWS.• Manage AWS services including:• EC2• VPC• IAM• Route 53• Auto Scaling• ELB/ALB• CloudWatch• EBS• S3• Configure and troubleshoot hybrid cloud connectivity between on-premises and AWS environments.• Optimize cloud resources for performance, availability, and cost efficiency.**Infrastructure Management****•** Administer Windows Server environments.• Support Active Directory, Group Policies (GPO), DNS, DHCP, and Certificate Services.• Manage FSLogix, Citrix Profile Management (UPM), and user profiles.• Monitor infrastructure health and availability using enterprise monitoring tools.• Develop and maintain operational documentation, runbooks, and SOPs.