Chief Operating Officer COO FandB QSR

2COMS Consulting Pvt. Ltd.; Kolkata District; On-site; INR 3,240,000 - 3,960,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. is seeking an experienced Chief Operating Officer to lead and optimize F&B/QSR operations across brands. The role focuses on driving performance, profitability, and scalable processes while guiding senior operations teams.

The COO will oversee multi-unit restaurant operations, monitor P&L, cost controls, and procurement, partnering with CEO and heads of finance, HR, and projects to execute expansion plans and governance standards.

Qualifications

• 10+ years of experience in senior operations leadership in F&B/QSR.
• Proven ability to manage P&L and drive profitability improvements.
• Strong leadership and stakeholder management across large teams.

Responsibilities

• Provide strategic and operational leadership across brands, units and outlets.
• Oversee Operations Heads and ensure accountability for business objectives.
• Monitor MIS, sales targets, costs and profitability to drive performance.
• Lead and develop senior operations teams and support expansion plans.

Skills

Leadership

P&L management

Strategic thinking

Stakeholder management

Operational governance

Multi-unit operations

Supply chain

Job description

Job Description:

Job Description – Chief Operating Officer (COO) – F&B / QSR

Location: Kolkata / Mumbai

Experience: Minimum 10 Years

Annual CTC: Approximately ₹36 LPA

Reporting To: CEO

Industry: Food & Beverage / QSR

Job Summary

We are looking for an experienced Chief Operating Officer (COO) to lead and oversee the overall operations of the organisation’s F&B / QSR brands. The role will focus on driving business performance, improving operational efficiency, ensuring profitability, strengthening systems and processes, and supporting sustainable business expansion.

Key Responsibilities

• Provide strategic and operational leadership across all brands, business units and outlets.
• Lead and monitor Operations Heads, ensuring accountability and achievement of business objectives.
• Oversee overall business performance, revenue, profitability and P&L.
• Review operational and financial MIS, sales targets, food costs, manpower costs and other key expenses.
• Drive operational efficiency, cost optimisation and outlet-wise profitability.
• Ensure consistent implementation of SOPs, brand standards, food quality and customer service benchmarks.
• Monitor outlet performance, operational audits and corrective action plans.
• Oversee new store openings, expansion planning and operational readiness in coordination with Projects, HR, Finance and Procurement.
• Strengthen procurement, inventory management, vendor management and supply chain processes.
• Lead and develop senior operations teams, manpower planning and succession planning.
• Coordinate with the CEO and functional heads to implement business strategies and growth plans.

Requirements

• Minimum 10 years of experience in F&B / QSR operations.
• Currently working in a senior operational leadership role such as COO, President / VP – Operations or equivalent.
• Strong experience managing multi-unit restaurant / QSR operations.
• Proven exposure to P&L management, business performance monitoring and profitability improvement.
• Experience leading Operations Heads and large operational teams.
• Strong understanding of restaurant operations, SOPs, supply chain and operational governance.
• Excellent leadership, strategic thinking, commercial acumen and stakeholder management skills.