Chief Operating Offic

Angel and Genie; Bengaluru; On-site; INR 3,500,000 - 5,000,000; Full time

Job summary

Angel and Genie, a globally recognized luxury jewellery brand, seeks an experienced leader to drive operational excellence across manufacturing, supply chain, marketing, and customer service. You will coordinate end-to-end processes, ensuring quality craftsmanship and a seamless customer experience.

You will lead cross-functional teams, develop growth strategies, and deliver innovative projects while preserving the brand’s exclusive identity.

Qualifications

• Proven experience managing mid-sized businesses, particularly in the luxury or manufacturing sectors.
• Deep expertise in operations, manufacturing, and process optimization.
• Track record of working with esteemed luxury brands is essential.
• Strong analytical and decision-making skills to align strategies with business objectives.
• Exceptional communication and leadership skills to inspire and manage diverse teams effectively.
• High emotional intelligence and patience to navigate complex, high-pressure scenarios.
• Advanced marketing knowledge to enhance brand visibility and positioning.

Responsibilities

• Manage end-to-end operations, ensuring seamless coordination across manufacturing, supply chain, marketing, and customer service.
• Streamline workflows to enhance productivity while upholding the brand's commitment to exceptional quality and craftsmanship.
• Inspire and lead cross-functional teams, cultivating a collaborative and high-performing work environment.
• Develop and execute strategies to drive business growth, including market expansion and new product lines.
• Ensure the successful execution of high-priority projects, such as integrating cutting-edge technologies or organizing signature events.
• Analyze market trends and internal challenges to craft solutions that align with long-term business goals.
• Design and implement impactful marketing campaigns that elevate the brand’s presence and appeal.
• Maintain the brand’s exclusivity while expanding its customer base through strategic initiatives.

Job description

Key Responsibilities for a Luxury Jewellery Brand:

Operational Excellence:

Manage end-to-end operations, ensuring seamless coordination across manufacturing, supply chain, marketing, and customer service.

Streamline workflows to enhance productivity while upholding the brand's commitment to exceptional quality and craftsmanship.

Leadership & People Management:

Inspire and lead cross-functional teams, cultivating a collaborative and high-performing work environment.

Utilize exceptional interpersonal skills to motivate and build a skilled, engaged workforce.

Growth & Expansion:

Develop and execute strategies to drive business growth, including market expansion and new product lines.

Identify and leverage opportunities to strengthen the brand’s market position while preserving its luxury identity.

Project Delivery & Innovation:

Ensure the successful execution of high-priority projects, such as integrating cutting-edge technologies or organizing signature events.

Champion innovative practices that align with the brand's vision and enhance operational efficiency.

Strategic Thinking:

Analyze market trends and internal challenges to craft solutions that align with long-term business goals.

Stay ahead of industry trends to ensure the brand remains a leader in the luxury jewellery segment.

Marketing & Brand Building:

Design and implement impactful marketing campaigns that elevate the brand’s presence and appeal.

Maintain the brand’s exclusivity while expanding its customer base through strategic initiatives.

Qualifications & Attributes:

Proven experience in managing mid-sized businesses, particularly in the luxury or manufacturing sectors.

Deep expertise in operations, manufacturing, and process optimization.

A track record of working with esteemed luxury brands is essential.

Strong analytical and decision-making skills to align strategies with business objectives.

Exceptional communication and leadership skills to inspire and manage diverse teams effectively.

High emotional intelligence and patience to navigate complex, high-pressure scenarios.

Advanced marketing knowledge to enhance brand visibility and positioning.

A dynamic personality, professional presence, and the adaptability to thrive in a family-business culture.

What We Offer:

An opportunity to work with a globally recognized luxury jewellery brand.

The ability to play a pivotal role in shaping the company's growth and strategic direction.

A supportive, family-oriented, and collaborative work environment. Competitive salary and benefits package reflective of the brand’s prestige