Chief Manager - Direct Sales

Hdfc Life Ltd; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

HDFC Life is seeking a Corporate Agency Manager - Banca to drive business strategy, distribution engagement, and governance for the Defence Channel. You will enable growth through data-driven insights, structured planning, and cross-functional execution.

The role requires 8–12 years in life insurance with experience in incentive management, business planning and stakeholder coordination. Proficiency in MS Excel and PowerPoint is essential, with a focus on process excellence and analytical

Qualifications

• 8–12 years in life insurance, preferably business strategy, sales operations, distribution management or business enablement.
• Experience in incentive and contest management, business planning, performance analytics and stakeholder coordination.
• Understanding of life insurance distribution, customer quality and operational processes.
• Proficiency in MS Excel, PowerPoint and reporting tools.

Responsibilities

• Drive business strategy, planning and governance for the Defence Channel.
• Design contests, incentive programmes and distribution engagement initiatives.
• Analyse performance, trends and levers to identify growth opportunities.
• Translate priorities into actionable initiatives with timelines.
• Own end-to-end incentive validation, governance and fulfilment.
• Coordinate payout processing and ensure accuracy and timeliness.
• Manage contest qualification tracking, validation and fulfilment.
• Analyse contest effectiveness and participation trends; propose improvements.
• Establish controls to minimise discrepancies and escalations.

Skills

Strategic thinking

Data-driven decision-making

Programme management

Incentive governance

Stakeholder influencing

Analytical problem-solving

Process excellence

Communication

Tools

MS Excel

PowerPoint

Job description

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Support (17)

Operations (47)

Function

Preferred Location Location

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

What are we looking for?

Role Purpose

Drive business strategy, distribution engagement, performance governance and operational excellence for the Defence Channel. Strengthen FC and DSA engagement, ensure effective incentive and contest management, drive customer quality initiatives, and enable business growth through structured planning, data-driven insights and cross-functional execution.

What does the job entail?

Key Responsibilities

1. Business Strategy & Planning

• Support annual and monthly business planning, target setting and performance reviews.
• Design tactical contests, incentive programmes and distribution engagement initiatives aligned with channel objectives.
• Analyse business performance, productivity trends and distribution levers to identify growth opportunities.
• Translate strategic priorities into actionable initiatives with timelines and measurable outcomes.
• Own end-to-end incentive validation, governance and fulfilment.
• Ensure timely, accurate and error-free incentive processing and payout coordination.
• Manage contest qualification tracking, validation and fulfilment.
• Analyse contest effectiveness, participation and qualification trends; recommend improvements.
• Establish controls to minimise discrepancies and escalations.

Work Experience

• 8–12 years in life insurance, preferably business strategy, sales operations, distribution management or business enablement.
• Experience in incentive and contest management, business planning, performance analytics and stakeholder coordination.
• Understanding of life insurance distribution, customer quality and operational processes.
• Proficiency in MS Excel, PowerPoint and reporting tools.
• 8–12 years in life insurance, preferably business strategy, sales operations, distribution management or business enablement.
• Experience in incentive and contest management, business planning, performance analytics and stakeholder coordination.
• Understanding of life insurance distribution, customer quality and operational processes.
• Proficiency in MS Excel, PowerPoint and reporting tools.

Core Competencies

• Strategic thinking
• Data-driven decision-making
• Programme management
• Incentive governance
• Stakeholder influencing
• Analytical problem-solving
• Process excellence
• Communication