Chief Manager – Analytics & Portfolio Performance

ICICI Lombard; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

ICICI Lombard is seeking a Chief Manager for Analytics & Portfolio Performance in Mumbai. The role focuses on identifying underperforming segments, driving portfolio optimization, and delivering data-driven pricing and underwriting enablement.

You will build dashboards, ensure data integrity, and collaborate with underwriting, claims, actuarial, and finance teams to improve portfolio profitability. The candidate will oversee analysts, advance analytics capability, and present insights to senior

Qualifications

• 5-8 years in Analytics/Insurance domain
• Health or Group Health Insurance experience preferred
• Experience in portfolio analytics / pricing / claims analytics

Responsibilities

• Identify underperforming segments and recommend corrective actions
• Drive portfolio optimization strategies across segments and channels
• Provide data-backed pricing inputs for renewals and large corporate accounts
• Develop and manage automated dashboards (Power BI/Tableau)
• Standardize and streamline MIS reporting across stakeholders
• Ensure data integrity and governance
• Partner with Underwriting, Claims, Actuarial, Finance, and Distribution
• Present insights to senior stakeholders
• Manage and mentor analysts; build analytics capability within the team

Skills

Portfolio analytics

Pricing analytics

Claims analytics

Leadership

Stakeholder presentation

Education

Certifications in Analytics/Data Science

Tools

Power BI

Tableau

Job description

We have exciting opportunities for the role of Chief Manager – Analytics & Portfolio Performance

Notice Period

Education (Full Time / part Time)

• Identify underperforming segments and recommend corrective actions
• Drive portfolio optimization strategies across segments and channels

2. Analytics & Business Insights

• Conduct deep-dive analysis on claims, customer segments, and product performance
• Build predictive models/use cases for risk selection and claims behavior
• Generate actionable insights for leadership review forums

3. Pricing & Underwriting Enablement

• Provide data-backed pricing inputs for renewals and large corporate accounts
• Assess rate adequacy and recommend pricing revisions
• Support underwriting strategy with analytical frameworks
• Develop and manage automated dashboards (Power BI/Tableau)
• Standardize and streamline MIS reporting across stakeholders
• Ensure data integrity and governance

5. Cross-functional Collaboration

• Partner with Underwriting, Claims, Actuarial, Finance, and Distribution
• Support strategic initiatives and business planning cycles
• Present insights to senior stakeholders

6. Team Management

• Manage and mentor analysts
• Build analytics capability within the team
• Improvement in portfolio loss ratio and profitability
• High-impact insights influencing underwriting and pricing decisions
• Timely and accurate MIS dashboards
• Enhanced risk selection and portfolio quality

Candidate Profile

Education

• Certifications in Analytics/Data Science (preferred)

Experience

• 5-8 years in Analytics / Insurance domain
• Strong exposure to Health or Group Health Insurance (preferred)
• Experience in portfolio analytics / pricing / claims analytics