Chief Human Resources Officer

Leadership Tilt; Mumbai; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Leadership Tilt in Mumbai is seeking a Chief Human Resources Officer to design and lead a new HR function for a legacy jewellery retailer poised for hypergrowth.

The role is a builder mandate: hands-on for 68 months, then scale a team while transitioning a founder-led culture into a professional, high-trust organization with strong governance.

Qualifications

• 15+ years of progressive HR leadership experience.
• 5+ years in CHRO/CPO or equivalent senior HR leadership role.
• Experience building HR functions from scratch, not just running an established one.
• Retail/jewellery/luxury or consumer-facing multi-location experience preferred.
• Experience navigating a family-run to professional transition, or with founders/promoters.
• Exposure to listed-company HR governance and compliance.
• Graduate degree required; MBA in HR or related field preferred.

Responsibilities

• Design and stand up enterprise-wide HR function structure, policies and systems.
• Build org design and workforce plan to support 4x revenue growth over 3 years.
• Lead talent acquisition strategy for pan-India store and corporate hiring.
• Establish PM, compensation & benefits frameworks and HR governance for a listed company.
• Drive culture transition while preserving founder-led values and trust equity.
• Develop leadership bench strength and succession planning across corporate and retail.
• Partner with founders and board as decision-making authority transfers.
• Set up HRIS/HR tech infrastructure for a growing, multi-location workforce.
• Ensure compliance and HR governance aligned to listed-company standards.
• Champion employer branding as the company scales nationally.

Skills

HR leadership

Executive leadership

Change management

Talent acquisition

HR governance

Culture transformation

Education

Graduate degree

MBA in HR or related field

Job description

Position: Chief Human Resources Officer

Experience: 15+ years

Location: Mumbai

Domain: Retail / Jewellery

ABOUT THE OPPORTUNITY

A legacy jewellery brand One of the Central India's most loved and trusted name in the category is entering its most ambitious growth phase yet.

THE ROLE

This is a builder's mandate, not a maintainer's role.

You will spend the first 68 months hands-on doing the groundwork yourself before scaling a team as you help transition a founder-led culture into a professionally managed one, while preserving the trust and values built over eight decades.

KEY RESPONSIBILITIES

• Design and stand up the enterprise-wide HR function structure, policies, systems from a largely founder-driven starting point
• Build the organization design and workforce plan to support massive scaling and ~4x revenue growth over 3 years
• Lead talent acquisition strategy for rapid, pan-India store and corporate hiring
• Establish performance management, compensation & benefits frameworks, and HR governance suited to a listed company
• Drive culture transition professionalizing a family-run business without eroding its founder-led values and trust equity
• Build leadership bench strength and succession planning across corporate and retail functions
• Partner closely with founders and the board during a phase where decision-making authority transfers gradually
• Set up HRIS/HR tech infrastructure to support a growing, multi-location workforce
• Ensure compliance and HR governance aligned to listed-company and retail-sector standards
• Champion employer branding as the company scales its national footprint

WHAT WE'RE LOOKING FOR

• 15+ years of progressive HR leadership experience, with at least 5+ years in a CHRO/CPO or equivalent senior HR leadership role
• Proven experience building HR functions from scratch not just running an established one
• Experience in retail, jewellery, luxury, or consumer-facing multi-location businesses strongly preferred
• Track record of supporting rapid, multi-location scale-up (store network or branch expansion)
• Experience navigating a family-run-to-professional transition, or working closely with founders/promoters
• Exposure to listed-company HR governance and compliance
• Graduate degree required; Master's/MBA in HR or related field preferred
• Hands-on, execution-first mindset with the patience to operate in a founder-led environment during the transition

WHY JOIN

Rare opportunity to build a CHRO charter from zero for a legacy brand entering hypergrowthDirect access to founders and top leadershipHigh-visibility mandate at a listed, fast-scaling consumer businessBe part of shaping India's next major pan-India jewellery retail story .