Chief Human Resource Officer

Socialchaat; Panchkula; On-site; INR 4,200,000 - 6,500,000; Full time

Job summary

SocialChaat in Panchkula is hiring a Chief Human Resources Officer (CHRO) to lead the people function. This senior role demands strategic thinking, hands-on leadership, and the ability to build scalable HR systems and a high-performance culture.

You will own Talent Acquisition, HR strategy, performance management, employee relations, and leadership development, partnering with founders to drive growth and culture across the organization.

Qualifications

• 6+ years of progressive HR experience with senior leadership exposure.
• Strong hands-on Recruitment & Talent Acquisition experience.
• Experience with founders and scaling HR functions.
• Proven ability to build HR policies, processes, and scalable frameworks.
• Deep knowledge of performance management, employee relations, retention, and development.
• Experience mentoring HR/recruitment teams and leading change.
• Strong understanding of Indian labour laws and practices.
• Discretion handling sensitive employee matters with sound judgement.
• Excellent communication, negotiation, and conflict-resolution skills.
• Experience in fast-growing, digital, D2C, or startup environments preferred.

Responsibilities

• Talent Acquisition & Recruitment: strategy, senior hiring, pipelines, systems.
• HR Strategy & People Operations: scalable frameworks and lifecycle processes.
• Performance Management: KRAs, KPIs, appraisals, feedback, improvement.
• Employee Relations & Culture: engagement, grievances, workplace culture.
• Talent Management: retention, succession planning, leadership pipelines.
• Organizational Development: team structures and design.
• Leadership Development: partnering with management to build teams.
• HR Policies & Compliance: labour laws and sound HR practices.
• People Analytics: using HR data to drive decisions.

Skills

HR leadership

Recruitment & TA

Policies & frameworks

Performance management

Employee relations

Talent management

Organizational development

Leadership development

Labour laws (India)

Communication & negotiation

Startup / D2C / digital

Education

Bachelor’s or Master’s in HR/Business Admin

Job description

WE ARE HIRING CHIEF HUMAN RESOURCES OFFICER (CHRO)

Location: Panchkula On-site

Experience: 6+ years

Employment: Full-time

Joining: Immediate / As per availability

About SocialChaat

SocialChaat is a house of brands, creativity, and performance.

We build some of Indias fastest-growing D2C and e-commerce brands across fashion, beauty, lifestyle, home, pet care, grooming, and more.

We bring together strategy, creative, production, and performance marketing to build brands that stand out and scale. And as we grow, we’re building a team that’s just as ambitious as the brands we create.

As we continue to scale, we’re looking for a Chief Human Resources Officer (CHRO) who can take ownership of our complete people function and build the HR ecosystem required for the next stage of growth.

About the Role

This is a high-ownership, senior leadership role and it goes far beyond HR policies and compliance.

We’re looking for someone who understands both people and business and can build strong teams, scalable HR systems, and a high-performance culture.

Recruitment and Talent Acquisition will be a significant part of this role. You’ll work closely with leadership and department heads to understand hiring needs, build talent pipelines, strengthen recruitment processes, and ensure we bring the right people into the organization.

You will be responsible for:

Talent Acquisition & Recruitment — hiring strategy, senior hiring, workforce planning, talent pipelines and recruitment systems

HR Strategy & People Operations — building scalable HR frameworks and employee lifecycle processes

Performance Management — KRAs, KPIs, appraisals, feedback systems and performance improvement

Employee Relations & Culture — employee engagement, grievance handling, conflict resolution and workplace culture

Talent Management — retention, succession planning, career development and leadership pipelines

Organizational Development — team structures, workforce planning and organizational design

Leadership Development — partnering with managers and leadership to build stronger teams

HR Policies & Compliance — labour laws, statutory requirements and sound HR practices

People Analytics — using HR data and metrics to drive better people decisions

What We’re Looking For

We’re looking for a senior HR professional who has built, scaled, or significantly transformed HR functions — not someone who has only managed day-to-day HR operations.

You should have:

• 6+ years of progressive HR experience, with strong exposure to senior HR leadership responsibilities
• Strong hands-on experience in Recruitment & Talent Acquisition
• Experience working directly with founders
• Proven experience in building HR policies, processes and scalable people frameworks
• Strong understanding of performance management, employee relations, retention and talent development
• Experience managing and mentoring HR/recruitment teams
• Strong understanding of Indian labour laws and employment practices
• Ability to handle sensitive employee matters with maturity, confidentiality and sound judgement
• Strong communication, negotiation and conflict-resolution skills
• Experience in a fast-growing, creative, digital, D2C, advertising, media, production, or startup environment will be highly preferred
• Bachelor’s or Master’s degree in HR, Business Administration, or a related field

What Makes This Role Different?

You won’t simply be managing HR at SocialChaat.

You’ll be building the people function.

From deciding who joins the organization, to creating systems that help people perform, grow and stay, your decisions will directly influence how SocialChaat scales.

If you’re someone who can move seamlessly between strategic people decisions, leadership conversations, recruitment, and hands-on execution, we’d love to hear from you.

SocialChaat, KONASTH HOUSE, Plot No. 6 & 7, Sai Market, Peer Muchalla, Zirakpur, Punjab – 140603