Chatbot Developer

Quantiphi; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

A technology company in India is seeking a Chatbot Engineer to develop and enhance chatbot applications. Responsibilities include collaborating with business partners to define requirements and utilizing AI/NLP platforms for training chatbots. Ideal candidates will have experience in virtual agents and a strong problem-solving ability. This role offers a chance to work with innovative technologies and contribute to various automation projects.

Qualifications

• Experience in developing virtual agents (chatbots, voicebots) and natural language processing.
• Familiarity with one or more AI/NLP platforms.
• Strong problem-solving skills and adaptability to learn new technologies.

Responsibilities

• Develop and maintain chatbot applications.
• Work closely with business partners to define application requirements.
• Analyze data and develop automation processes.

Skills

Development of virtual agents (chatbots, voicebots)

Experience with AI/NLP platforms

Training chatbots by analyzing data

Problem-solving ability

Ability to learn latest technologies

Tools

DialogFlow

Amazon Lex

IBM Watson

Rasa

Microsoft Bot Framework

Job description

Notice Period: 0 to 30 days Joining timeline

Job Description

Responsible for developing, enhancing capabilities, modifying and/or maintaining chatbot applications in the Global Markets environment. Conversation Bot Engineers design, code, test, debug and document programs well as support activities for the corporate systems architecture. You are required to work closely with business partners in defining requirements for system applications. You must typically have in-depth knowledge of analyzing data, developing chatbot, automation to handle data and work with data refinement tools. Understanding business requirements and coming up with optimum and best to the market solutions.

Required Skills

• Experience in development of virtual agents (chatbots, voicebots) and natural language processing
• Experience working with one or more AI/NLP platforms - DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein etc.
• Experience in training chatbots by analyzing historical chat conversations or large amounts of user generated content and process data
• Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management
• Ability to learn latest technologies
• Good problem-solving ability

Nice to have skills

• Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus
• Experience in Test Driven Development & Agile methodologies
• Knowledge of creating an end to end pipeline for development of AI based conversational applications
• Perform text mining, generate and test working hypotheses, prepare and analyze historical data and identify patterns
• Ability to write regular expressions for data cleaning and preprocessing
• Understanding of API integrations, Single-Sign-on and token-based authentication
• Develop unit test cases as per project specific standards
• Experience with HTTP, Sockets, REST and other web services
• Perform keyword and topic extraction from chat logs
• Knowledge of training and tuning topic modelling algorithms like LDA and NMF
• Understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric
• Knowledge of frameworks like nltk and spacy
• Ability to write regular expressions for data cleaning and preprocessing