Chatbot Developer

Quantiphi; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A technology consulting firm in Bengaluru is seeking a Conversation Bot Engineer responsible for developing and maintaining chatbot applications. Candidates should have experience with NLP and AI platforms, strong data analysis skills, and the ability to work closely with business partners to define system requirements. This full-time role offers opportunities to enhance skills in a dynamic environment.

Qualifications

• Experience in development of virtual agents and NLP.
• Practical knowledge of formal syntax and dialogue management.
• Ability to learn latest technologies.

Responsibilities

• Develop, enhance, and maintain chatbot applications.
• Work closely with business partners to define requirements.
• Analyze data for training chatbots.

Skills

Chatbot development

Natural language processing

AI/NLP platforms (e.g., DialogFlow, Alexa)

Data analysis

Problem-solving

Tools

nltk

spacy

REST

HTTP

Job description

Direct message the job poster from Quantiphi

Responsible for developing, enhancing capabilities, modifying and/or maintaining chatbot applications in the Global Markets environment. Conversation Bot Engineers design, code, test, debug and document programs well as support activities for the corporate systems architecture. You are required to work closely with business partners in defining requirements for system applications. You must typically have in-depth knowledge of analyzing data, developing chatbot, automation to handle data and work with data refinement tools. Understanding business requirements and coming up with optimum and best to the market solutions.

Required Skills:

● Experience in development of virtual agents (chatbots, voicebots) and natural language processing

● Experience working with one or more AI/NLP platforms - DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein etc.

● Experience in training chatbots by analyzing historical chat conversations or large amounts of user generated content and process data

● Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management

● Ability to learn latest technologies

● Good problem-solving ability

Nice to have skills:

● Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus

● Experience in Test Driven Development & Agile methodologies

● Knowledge of creating an end to end pipeline for development of AI based conversational applications

● Perform text mining, generate and test working hypotheses, prepare and analyze historical data and identify patterns

● Ability to write regular expressions for data cleaning and preprocessing

● Understanding of API integrations, Single-Sign-on and token-based authentication

● Develop unit test cases as per project specific standards

● Experience with HTTP, Sockets, REST and other web services

● Perform keyword and topic extraction from chat logs

● Knowledge of training and tuning topic modelling algorithms like LDA and NMF

● Understanding of training classical Machine learning algorithms along with an understanding of

choosing the right evaluation metric

● Knowledge of frameworks like nltk and spacy

● Ability to write regular expressions for data cleaning and preprocessing

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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