Chatbot / Automation Specialist

Textspeed Technology Pvt. Ltd.; Chennai District; On-site; INR 420,000 - 650,000; Full time

Benefits offered by this job

Incentives & Performance Bonus

Provident Fund & Medical Coverage

Work Life Balance & Paid Time-Off

Job summary

Textspeed Technology Pvt. Ltd. in Chennai seeks a chatbot specialist to map user journeys and configure flows using no-code tools. You will connect chatbots to CRMs, databases, and APIs via webhooks, and set up outbound voice/IVR structures with DLT variables.

Ideal candidate has 1+ year of chatbot construction experience, hands-on with ManyChat/Dialogflow/Landbot, and strong client communication skills. Incentives and benefits are offered.

Qualifications

• At least 1 year of experience building chatbots for messaging platforms.
• Experience with visual flow builders and webhook integration.
• Strong client communication and requirements gathering skills.

Responsibilities

• Map user journeys and configure chatbot conversation flows using no-code building tools.
• Integrate chatbots with customer backend databases, CRMs, and APIs using webhooks.
• Configure outbound voice/IVR calling structures and DLT variables.
• Train clients on platform campaign tools and template usages.

Skills

Chatbot construction

Visual flow builders

Webhook integration

Client communication

Requirements gathering

Tools

ManyChat

Dialogflow

Landbot

Job description

• Map user journeys and configure chatbot conversation flows using no-code building tools.
• Integrate chatbots with customer backend databases, CRMs, and APIs using webhooks.
• Configure outbound voice/IVR calling structures and DLT variables.
• Train clients on platform campaign tools and template usages.

Required Skills

• 1+ years of experience constructing chatbots (WhatsApp, Messenger, Web).
• Familiarity with visual flow builders (ManyChat, Dialogflow, Landbot) and webhook integration.
• Client communication and requirements gathering skills.
• Salary No Bar for right candidate
• Incentives & Performance Bonus
• Provident Fund & Medical Coverage
• Work Life Balance & Paid Time-Off

Why Join Us

• Fast Automation: Ship live automated engines directly interacting with users.
• Skill Expansion: Gain hands-on exposure in messaging APIs and AI conversational logic.
• Collaborative Workspace: Team-focused setting with high creative input.