Chat Support Associate

X Ray Career Consultants; Dadri; On-site; INR 244,000 - 292,000; Full time

Benefits offered by this job

Cabs in odd hrs

Job summary

X Ray Career Consultants is seeking a Chat Support Executive to assist US customers via chat from India. The role requires excellent verbal and written communication and offers a salary in hand up to 24,000 INR monthly. Immediate joining is preferred, with rotational shifts and weekly offs to accommodate US time zones.

The position emphasizes clear, courteous customer interactions and timely issue resolution, with onboarding support provided by the HR team.

Qualifications

• 6 months minimum BPO experience is mandatory.
• Strong verbal and written communication skills required.
• Rotational shifts and weekly offs as part of the schedule.
• Immediate joiners only.

Responsibilities

• Chat with US customers to provide support and solutions.
• Maintain clear, professional communication via chat.
• Escalate issues as needed and update tickets appropriately.

Skills

Communication skills

Verbal communication

Written communication

Job description

Chat Support Executive required to assist US customers via chat. Salary up to 24,000 in hand. Excellent verbal and written communication skills are mandatory.

Required Candidate profile

• Min 6 months of experience in BPO MANDATORY.
• Good communication skills.
• Rotational shifts & weekly offs.
• Immediate joiners only.

Contact HR Team-
HR Komal - 9319344996
HR Tannu- 9319277998

Perks and benefits

• Cabs in odd hrs & Travel allowances