Chat Process Executive – Blended Process (Chat, Email & Voice)

BPO; Mumbai; On-site; INR 125,000 - 275,000; Full time

Job summary

Hemocean Outsourcing is hiring Chat Process Executives for a blended process (Chat, Email & Voice) at our Noida, Gurugram, and Mumbai centers. Freshers with HSC (12th Pass) and candidates with up to 6+ years of experience are encouraged to apply. 1000 openings available!

The role involves handling Chat, Email and Voice support, delivering high-quality customer service across multiple channels and ensuring customer satisfaction.

Qualifications

• HSC (12th Pass) is required.
• Fresher-friendly with up to 6+ years of experience considered.
• Blended process: Chat, Email & Voice support.

Responsibilities

• Handle chat, email and voice interactions with customers.
• Resolve inquiries and provide accurate information across channels.

Skills

Customer Service

Chat Support

Email Support

Voice Process

Problem Solving

Customer Handling

Education

HSC (12th Pass)

Job description

Chat Process Executive – Blended Process (Chat, Email & Voice)

BPO

Employment Type FULL_TIME

Experience 0-4 Years (Fresher-Friendly)

Salary Package ₹₹1.25 – ₹2.75 LPA (Estimated based on employer-provided salary range. Actual salary will be confirmed during the hiring process.)

Job Description

Hemocean Outsourcing is hiring Chat Process Executives for a blended process (Chat, Email & Voice) at our Noida, Gurugram, and Mumbai centers. HSC pass freshers and experienced candidates with up to 6+ years of experience are encouraged to apply. 1000 openings available!

Requirements

Qualification HSC (12th Pass)

Skills Required Customer Service, Chat Support, Email Support, Voice Process, Problem Solving, Customer Handling