Chargeback Analyst | Accelent Partners

Accelent; Mumbai; In loco; INR 800.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Accelent is seeking a Chargeback Analyst in Mumbai to manage daily chargeback processing, ensuring timely and accurate credit issuance to wholesalers. The role also involves weekly RMS/SAP reconciliations and resolving disputes through clear communication with internal teams and customers.

The ideal candidate has 5–7 years in commercial finance, with hands-on RMS and SAP experience, and strong Excel skills. English fluency and high ethical standards are essential for success.

Competenze

• MBA or equivalent work experience in pharma preferred.
• 5–7 years of experience in commercial finance.
• Chargeback analysis experience.
• Hands-on RMS and SAP experience.
• Fluent in English.

Mansioni

• Validate and process original and resubmitted chargeback claims via EDI and mail.
• Resolve chargeback errors in RMS/SAP and validate discrepancies at line level.
• Maintain and manage GPO membership rosters for eligibility.
• Address and resolve customer disputes promptly.
• Review open deductions and communicate issues in claims processing.
• Generate and distribute periodic chargeback status reports to management.
• Provide audit data to auditors to ensure compliance with the audit plan.
• Coordinate with GTN accounting for month-end chargeback accruals.

Conoscenze

Advanced Excel

Analytical skills

English fluency

Detail-oriented

Communication skills

Ethical standards

Formazione

MBA or equivalent

Strumenti

RMS

SAP

Descrizione del lavoro

The Chargeback Analyst is responsible for reviewing and processing membership to ensure accurate contract eligibility. This role involves daily processing of chargebacks to guarantee timely and precise credit issuance to wholesalers. Additionally, the analyst will conduct weekly reconciliations of processed chargebacks between RMS and SAP (General Ledger). The individual will also be responsible for resolving claim disputes through clear communication and correspondence, both internally and externally. This position requires close collaboration with various departments, especially Accounts Receivable, to manage credit and debit applications within SAP.

Key Responsibilities:

• Responsible for validating and processing original and resubmitted chargeback claims received via EDI and mail from customers.
• Resolve chargeback errors in RMS/SAP submitted by customers. Analyse and validate chargeback discrepancies at the line level and process the claims accordingly.
• Maintain and manage GPO membership rosters to ensure eligibility.
• Ensure that customer disputes are addressed and resolved promptly.
• Review open customer deductions, follow up to clear these deductions, and communicate with customers regarding any issues in claims processing.
• Generate and distribute periodic chargeback status reports to management.
• Collaborate with internal and external auditors by providing necessary audit data to ensure compliance with the audit plan and address any findings.
• Work closely with the GTN accounting team for month-end chargeback accruals, and reconcile chargebacks processed in RMS with those recorded in the General Ledger.

Education:

• MBA or equivalent work experience, preferably in pharmaceutical industry.

Experience:

• 5-7 years’ experience in commercial finance
• Chargeback analysis and basic accounting skills
• Hands on of RMS and SAP

Knowledge/Skills:

• Proficient in Microsoft Office, with advanced skills in Excel, including the use of complex functions and formulas, as well as experience handling large data files.
• Capable of working independently while demonstrating a strong sense of urgency to meet deadlines.
• Candidates should uphold high ethical standards.
• Must be able to understand, read, write, and communicate fluently in English.
• Detail-oriented with strong analytical skills and the adaptability to manage shifting priorities.
• Ability to collaborate effectively with personnel at all levels, including senior management and external customers.