Channel Sales Manager - HOM

TATA AIG General Insurance Company Limited; Durgapur; On-site; INR 700,000 - 1,100,000; Full time

Job summary

TATA AIG General Insurance Company Limited in India seeks a field-based professional to lead the agency channel, drive multi-line growth, and maintain a strong producer pipeline.

You will coach agents on products and processes, recruit and appoint agents, ensure IRDA licensing and commission payments, monitor policy issuance and claims handling, and strive for year-on-year growth. This role requires 3–6 years of general insurance experience and a graduation or professional degree.

Qualifications

• Total 3-6 years of experience.
• Preferably general insurance industry.
• Graduation, Any Professional degree.
• Insurance certification – Associate level (Desirable).

Responsibilities

• Manage the daily activity of producers to ensure a strong pipeline.
• Coach and guide agents to cross-sell and grow their business.
• Make individual agents grow year on year.
• Recruit and appoint agents for Gen Ins business.
• Train agents on products, processes and USP’s of the company.
• Achieve the overall budget assigned for the fiscal.
• Multi-line budget achievement.
• Achieve 100% of Budget periodically and annually.
• Service excellence standards to be met.
• Issuance of policies within 7 days.
• Refunds within 10 days.
• Quotes within 48 hours within branch authority.
• Monitor claim settlements with agreed TAT.
• Within 7 days of receipt of all documentation.

Education

Graduation, Any Professional degree

Insurance certification – Associate level (Desirable)

Job description

Job Description:

Role Summary

1. Business Mix of Commercial and Consumer Lines
2. GPW/Non Motor GPW growth
3. Maintaining Hygiene – Cheque Bounce & Receivables
4. Retention
5. Recruitment
6. Activation
7. Manage the daily activity of producers to ensure strong pipeline.
8. Coach & guide agents to cross sell and grow their business
9. Make individual agents grow Year On Year
10. Ensuring IRDA compliance regarding licensing & commission payments to agents
11. Responsible for ensuring quality of applications
12. Support/guide the producer in all activities related policy services
13. To recruit and appoint agents for Gen Ins business
14. Train agents on products, process and USP’s of Co.

Key Accountabilities/ Responsibilities

To achieve the overall budget assigned for the fiscal

• Multi line budget achievement

Achieve 100% of Budget- periodically and annually.

Service Excellence

Goal 1: Service excellence standards to be met

Measure 1: Issuance of policies within 7 days

Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority

Goal 2: Ensuring & monitoring claim settlements with agreed TAT

Measure 1: Within 7 days of receipt of all documentation

Experience

Total 3-6 years of experience

Preferably general insurance industry. This will vary with size and volume of office.

Education

Graduation , Any Professional degree

Insurance certification –Associate level ( Desirable)