Change Specialist

Alstom Transportation; Bengaluru; On-site; INR 1,400,000 - 2,800,000; Full time

Job summary

Alstom Transportation in Bengaluru is seeking a full-time Change Specialist to lead structured change management across the IST environment. You will collaborate with service providers, technical experts, and business stakeholders to manage change requests, assess risks, and ensure organizational readiness.

You will apply ITIL-aligned methodologies, drive compliance, and coordinate handovers to operations while seeking continuous improvement through lessons learned.

Qualifications

• Bachelor's degree in computer science, information sciences, or related field.
• 5–10 years of direct work experience in change management.
• ITIL certification is mandatory.
• Exposure to configuration, incident, and release management.
• Agile and adaptable to changing environments.
• Strong communication and negotiation skills at all levels.
• Proactive, resilient, and able to work in a fast-paced setting.
• Experience working in virtual global teams within a matrix organization.
• Ability to prioritize with limited supervision and meet deadlines.
• Understanding of organizational dynamics and change impact.

Responsibilities

• Manage and ensure compliance with Alstom's change management processes in IST.
• Apply structured methodologies to lead change activities.
• Design strategic approaches for managing change across operations and projects.
• Identify, analyze, and mitigate risks.
• Ensure change impact analysis and readiness to limit risks.
• Validate solutions against business and technical requirements.
• Manage deployment of solutions into production with minimal risk.
• Oversee handovers to operational teams with documentation.
• Conduct governance and QA reviews of service providers.
• Capture lessons learned and drive continuous improvement.
• Assess and coordinate compliance for multi-provider changes.
• Identify stakeholders and support training and communication.

Skills

Change management

ITIL

Agile

Stakeholder management

Communication

Proactivity

Team collaboration

Global matrix work

Prioritization

Problem solving

Education

Bachelor's degree in computer science / information sciences or related field

5–10 years of change management experience

ITIL certification (mandatory)

Tools

Configuration management

Incident management

Release management

Job description

Location: Bangalore

Job Summary

Could you be the full-time Change Specialist in Bangalore were looking for

Take on a new challenge and apply your change management expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and dynamic teammates.

You'll play a pivotal role in ensuring the smooth execution of change management processes across Alstom's IST environment. Day-to-day, youll work closely with cross-functional teams, including service providers, technical experts, and business stakeholders, to manage change requests, assess risks, and ensure organizational readiness. Youll also lead structured methodologies for change management and much more.

Youll specifically take care of facilitating change management processes, but also ensuring compliance and driving continuous improvement initiatives.

Responsibilities

• Managing, facilitating, and ensuring compliance with Alstom's overall change management processes within the IST environment
• Applying structured methodologies to lead change management activities
• Designing strategic approaches for managing change and supporting both operations and projects
• Identifying, analyzing, and preparing risk mitigation tactics
• Ensuring change impact analysis and organizational readiness to limit potential risks
• Validating solutions against business and technical requirements as a quality gate
• Managing the deployment of solutions into production environments while minimizing operational risks
• Overseeing handovers to relevant operational teams in a controlled and well-documented manner
• Conducting governance and quality assurance reviews of managed service providers
• Capitalizing on lessons learned and driving continuous improvement
• Assessing and coordinating compliance for changes requiring multiple service providers
• Identifying key stakeholders and supporting training and communication efforts

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:

• Bachelors Degree in computer science, information sciences, or a related field
• 5-10 years of direct work experience in change management
• ITIL Certification (mandatory)
• Exposure to configuration, incident, and release management
• Agile and adaptable to changing environments
• Confident, articulate, and able to influence and negotiate at all levels of the organization
• Proactive and able to work efficiently in a fast-paced environment
• Open-minded and able to share information, transfer knowledge, and support team development
• Strong supervisory skills and experience working in virtual global teams within a matrix organization
• Ability to prioritize workloads with limited supervision and remain resilient under pressure
• Strong communication skills (written and verbal)
• Ability to grasp complex issues quickly
• Understanding of organizational dynamics
• A pragmatic and professional approach to establishing and meeting deadlines

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud.