Change Management Specialist

Alstom Transport India Ltd; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Alstom Transport India Ltd in Bengaluru seeks a Change Specialist to drive end-to-end change management across the IS&T environment. You will collaborate with service providers, technical experts, and business stakeholders to manage change requests, assess risks, and ensure organizational readiness.

You will lead structured methodologies for change management, ensure compliance, and push continuous improvement through governance and training efforts across multiple providers and teams.

Qualifications

• Bachelor’s degree in computer science, information sciences, or a related field.
• 5–10 years direct work experience in change management.
• ITIL Certification is mandatory.
• Exposure to configuration, incident, and release management.
• Agile and adaptable to changing environments.

Responsibilities

• Manage change requests within the IS&T environment and ensure compliance.
• Apply structured methodologies to lead change management activities.
• Design strategic approaches for managing change to support operations and projects.
• Identify, analyze, and prepare risk mitigation tactics.
• Validate solutions against business and technical requirements as a quality gate.
• Coordinate deployment of solutions into production with minimal risk.

Skills

Change management

ITIL Certification

Stakeholder management

Cross-functional collaboration

Risk assessment

Education

Bachelor’s Degree in computer science / information sciences / related field

ITIL Certification (mandatory)

Tools

Configuration management

Incident management

Release management

Job description

Change Specialist At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry.

Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Change Specialist in Bangalore we’re looking for?

Your future role: Take on a new challenge and apply your change management expertise in a cutting-edge field. You’ll work alongside collaborative, innovative, and dynamic teammates. You'll play a pivotal role in ensuring the smooth execution of change management processes across Alstom's IS&T environment.

Day-to-day, you’ll work closely with cross-functional teams, including service providers, technical experts, and business stakeholders, to manage change requests, assess risks, and ensure organizational readiness. You’ll also lead structured methodologies for change management and much more. You’ll specifically take care of facilitating change management processes, but also ensuring compliance and driving continuous improvement initiatives.

We’ll look to you for:

• Managing, facilitating, and ensuring compliance with Alstom's overall change management processes within the IS&T environment
• Applying structured methodologies to lead change management activities
• Designing strategic approaches for managing change and supporting both operations and projects
• Identifying, analyzing, and preparing risk mitigation tactics
• Ensuring change impact analysis and organizational readiness to limit potential risks
• Validating solutions against business and technical requirements as a quality gate
• Managing the deployment of solutions into production environments while minimizing operational risks
• Overseeing handovers to relevant operational teams in a controlled and well-documented manner
• Conducting governance and quality assurance reviews of managed service providers
• Capitalizing on lessons learned and driving continuous improvement
• Assessing and coordinating compliance for changes requiring multiple service providers
• Identifying key stakeholders and supporting training and communication efforts

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s Degree in computer science, information sciences, or a related field
• 5-10 years of direct work experience in change management
• ITIL Certification (mandatory)
• Exposure to configuration, incident, and release management
• Agile and adaptable to changing environments
• Confident, articulate, and able to influence and negotiate at all levels of the organization
• Proactive and able to work efficiently in a fast-paced environment
• Open-minded and able to share information, transfer knowledge, and support team development
• Strong supervisory skills and experience working in virtual global teams within a matrix organization
• Ability to prioritize workloads with limited supervision and remain resilient under pressure
• Strong communication skills (written and verbal)
• Ability to grasp complex issues quickly
• Understanding of organizational dynamics
• A pragmatic and professional approach to establishing and meeting deadlines

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our flexible and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development through award-winning learning programs
• Progress towards leadership roles or specialized career paths
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.

Important to note As a global business, we’re an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Experience Level Mid Level