Centre Head Cum Soft Skill Trainer

NIIT Foundation; Ganjam; On-site; INR 600,000 - 900,000; Full time

Job summary

NIIT Foundation seeks a Centre Manager to oversee daily operations, schedules, and staff for an inclusive learning environment in India. The role requires coordinating with trainers, counsellors, and placement teams to optimize enrolments and learner outcomes.

Strong leadership and planning skills are essential for success. The position also covers soft skills training delivery, including communication, interview prep, and group activities, with a focus on learner progression and quality

Qualifications

• Bachelor’s degree required; postgraduate qualification preferred.
• Experience in soft skills training, education, or vocational training.
• Experience managing a centre, team, or training programme is preferred.
• Training or facilitation certification is an added advantage.

Responsibilities

• Oversee daily operations, batch schedules, infrastructure, and administrative activities.
• Lead and support trainers, counsellors, and administrative staff.
• Monitor enrolments, attendance, course completion, and learner satisfaction.
• Maintain accurate records and submit timely operational and performance reports.
• Address learner concerns and ensure a safe, inclusive learning environment.
• Coordinate with employers, placement teams, and community partners to support learner outcomes.
• Ensure compliance with organisational policies and programme requirements.
• Plan and deliver sessions on communication, interpersonal skills, teamwork, time management, and workplace etiquette.
• Train learners in résumé writing, interview preparation, group discussions, and professional presentation.
• Use role-plays, practical exercises, mock interviews, and group activities to encourage participation.
• Assess learning needs and adapt training to different ability levels.
• Track learner progress and provide individual feedback and mentoring.
• Develop and update lesson plans, training materials, and assessments.

Skills

Strong communication

Presentation skills

Leadership

Planning and team management

Classroom facilitation

Problem-solving

MS Office/Google Workspace

Fluency in English/local language

Education

Bachelor’s degree in any discipline

Postgraduate qualification preferred

Tools

MS Office

Google Workspace

Job description

Job Description:

Centre Management

• Oversee daily operations, batch schedules, infrastructure, and administrative activities.

• Lead and support trainers, counsellors, and administrative staff.

• Monitor enrolments, attendance, course completion, and learner satisfaction.

• Maintain accurate records and submit timely operational and performance reports.

• Address learner concerns and ensure a safe, inclusive learning environment.

• Coordinate with employers, placement teams, and community partners to support learner outcomes.

• Ensure compliance with organisational policies and applicable programme requirements.

Soft Skills Training

• Plan and deliver sessions on communication, interpersonal skills, teamwork, time management, and workplace etiquette.

• Train learners in résumé writing, interview preparation, group discussions, and professional presentation.

• Use role-plays, practical exercises, mock interviews, and group activities to encourage participation.

• Assess learning needs and adapt training to different ability levels.

• Track learner progress and provide individual feedback and mentoring.

• Develop and update lesson plans, training materials, and assessments.

Requirements

Qualifications and Experience

• Bachelor’s degree in any discipline; a relevant postgraduate qualification is preferred.

• Experience in soft skills training, education, skill development, or vocational training.

• Prior experience managing a centre, team, or training programme is preferred.

• Training or facilitation certification is an added advantage.

Required Skills

• Strong communication and presentation skills.

• Leadership, planning, and team management abilities.

• Effective classroom facilitation and learner engagement.

• Problem-solving and conflict-resolution skills.

• Proficiency in MS Office or Google Workspace.

• Fluency in English and the relevant local language.

Requirements: