Center Manager - Navi Mumbai

KLAY Schools; Mumbai, Navi Mumbai; Sur place; INR 3 000 000 - 4 000 000; Plein temps

Résumé du poste

KLAY Schools is seeking a Centre Director for locations Ghansoli, Powai, or Vikhroli in Mumbai. The role reports to the Cluster Operations Manager and requires 6-8 years of experience either in education management or retail/customer service, with a strong focus on admissions and operations.

The ideal candidate will oversee daily centre operations, mentor staff, and drive admissions while maintaining high customer orientation and ownership of results.

Qualifications

• Degree in Early Childhood Education (preferred)/ Any Masters degree
• Experience 6-8 years managing similar set up (ideal)
• Or 6-8 years of retail / customer service / client servicing background
• Or Young mothers willing to get back to work, with a team handling experience and customer orientation

Responsabilités

• Responsible for entire Centre Operations and managing the team
• Responsible for conversions and admissions
• Single point of contact for parents and team
• Mentor and coach the team
• Responsible for Profit & Loss of Centre

Connaissances

Interpersonal skills

Customer orientation

Team handling

Problem solving

Attention to detail

Ownership & responsibility

Tech friendly

MS Office

Formation

Degree in Early Childhood Education

Masters degree

Outils

MS Office

Description du poste

Designation Centre Director

Location - Ghansoli/ Powai/Vikhroli

Reporting to Cluster Operations Manager

Qualifications Degree in Early Childhood Education (preferred)/

Any Masters degree

Experience 6-8 years managing similar set up (ideal)

Or

6-8 years of retail / customer service / client servicing background

Or

Young mothers willing to get back to work, with a team handling experience and customer orientation

Work Timings Weekdays 9 hours (Monday to Saturday)

Competencies & Skill Set

• Good inter personal skills to handle parents and internal team. High level of customer orientation.
• Should be able to handle walk ins and convert to admissions
• Self-driven and attention to detail
• High sense of ownership and responsibility.
• Problem solving ability and MUST be a team player
• Possess working knowledge in Early Childhood Education
• Must be Tech friendly, needs to know Ms Office with a flair for numbers

Main Responsibilities

• Responsible for entire Centre Operations and managing the team
• Responsible for conversions and admissions
• Single point of contact for parents and team
• Mentor and coach the team
• Responsible for Profit & Loss of Centre

Contact HR,

Preeti Patil

8369333756