Centre Manager & Parent Relationship Manager (PRM)

Ileseum Clubs Ltd.; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

Ileseum Clubs Ltd. is seeking a Centre Manager with strong admissions, sales and parent relationship skills to oversee a preschool centre in Pune. You will manage lead generation, enquiries, centre visits and conversions while coordinating marketing campaigns and community tie‑ups.

The role requires excellent English communication, organisational abilities and the capacity to drive occupancy targets. Prior experience in preschool or education sectors is preferred and the position is based on

Qualifications

• Excellent spoken and written English.
• Strong communication, presentation, negotiation and interpersonal skills.
• Proven ability to generate leads, follow up effectively and convert enquiries into admissions.
• Strong organisational, administrative and problem-solving abilities.
• Ability to plan and execute marketing initiatives independently.

Responsibilities

• Admissions & Sales: Manage the complete admissions process, including lead generation, enquiries, centre visits, follow-ups, conversions and renewals.
• Marketing & Outreach: Plan and execute local marketing campaigns, society activations, community events and corporate tie-ups across Wakad, Hinjewadi, Baner and Aundh.
• Lead Management: Maintain enquiry databases, follow up with prospective parents and achieve monthly admission and occupancy targets.
• Parent Relationship Management: Build strong parent relationships, address queries and concerns, manage feedback and drive parent satisfaction, retention and referrals.
• Brand Development: Coordinate social media campaigns, promotional activities and marketing initiatives in line with Damaras premium brand positioning.
• Centre Operations: Oversee daily administration, attendance, records, fee coordination, supplies, hygiene, safety and operational processes.
• Team Coordination: Work closely with teachers and support staff to ensure smooth centre functioning and a positive parent experience.
• Reporting & Performance: Maintain daily and weekly reports on leads, visits, conversions and admissions; monitor performance and implement improvement plans.
• Community Partnerships: Build relationships with residential societies, corporate HR teams, local businesses and community organisations to generate admissions.

Skills

English proficiency

Communication

Presentation

Negotiation

Interpersonal skills

Organisational ability

Job description

• Admissions & Sales: Manage the complete admissions process, including lead generation, enquiries, centre visits, follow-ups, conversions and renewals.
• Marketing & Outreach: Plan and execute local marketing campaigns, society activations, community events and corporate tie-ups across Wakad, Hinjewadi, Baner and Aundh.
• Lead Management: Maintain enquiry databases, follow up with prospective parents and achieve monthly admission and occupancy targets.
• Parent Relationship Management: Build strong parent relationships, address queries and concerns, manage feedback and drive parent satisfaction, retention and referrals.
• Brand Development: Coordinate social media campaigns, promotional activities and marketing initiatives in line with Damaras premium brand positioning.
• Centre Operations: Oversee daily administration, attendance, records, fee coordination, supplies, hygiene, safety and operational processes.
• Team Coordination: Work closely with teachers and support staff to ensure smooth centre functioning and a positive parent experience.
• Reporting & Performance: Maintain daily and weekly reports on leads, visits, conversions and admissions; monitor performance and implement improvement plans.
• Community Partnerships: Build relationships with residential societies, corporate HR teams, local businesses and community organisations to generate admissions.

Required Skills & Qualifications

• Minimum 3 years of relevant experience in centre management, preschool administration, admissions, sales or parent relationship management.
• Excellent spoken and written English.
• Strong communication, presentation, negotiation and interpersonal skills.
• Proven ability to generate leads, follow up effectively and convert enquiries into admissions.
• Strong organisational, administrative and problem-solving abilities.
• Ability to plan and execute marketing initiatives independently.
• Proficiency in MS Office, Google Workspace and lead-tracking tools.
• Prior experience in a preschool, school, childcare centre or education sector is preferred.