center manager

ETHNUS; Bhopal; On-site; INR 420,000 - 560,000; Full time

Benefits offered by this job

Performance incentives

Generous leaves

Travel reimbursements

Brand partnerships

Job summary

ETHNUS in India is seeking a highly organized Project Coordinator to drive team performance and ensure seamless project execution. You will coordinate team leads, delegate priority tasks, manage documentation and reports, and facilitate meetings to track milestones.

You will monitor progress, communicate objectives, own SLAs with clients, handle inquiries about organizational changes and project strategies, and help keep timelines on track while delivering successful outcomes.

Qualifications

• Master’s degree in a relevant field or equivalent work experience.
• Experience in project coordination or a similar role, preferably within the IT/Non-IT industry.
• Strong organizational skills with attention to detail, capable of managing multiple tasks concurrently.
• Excellent communication and interpersonal skills, with the ability to effectively convey information to both technical and non-technical stakeholders.
• Proficiency in documentation management and report preparation.
• Proven ability to lead and motivate teams, fostering a collaborative and productive work environment.
• Familiarity with project management methodologies and tools.
• Knowledge of Service Level Agreements and client relationship management.
• Experience coordinating training programs and classes in a college or similar institution is an added advantage.

Responsibilities

• Plan and coordinate activities to ensure successful execution of client requirements, driving optimum team performance.
• Organize and empower team leads to perform their responsibilities efficiently, ensuring smooth project operations.
• Delegate urgent tasks to appropriate teams in response to client requests, ensuring timely and effective resolution.
• Oversee the preparation and maintenance of project reports and documentation, ensuring accuracy and currency.
• Schedule and conduct regular team meetings, documenting minutes (MoMs) to track progress, decisions, and action items.
• Monitor project progress and provide regular updates to management on status, risks, and opportunities.
• Communicate the project vision and objectives clearly to the team, ensuring a shared understanding of goals.
• Take ownership of Service Level Agreements (SLAs) with clients, addressing concerns promptly and providing appropriate solutions.
• Address queries related to organizational changes, project activities, decision rationales, business opportunities or risks, and project execution strategies.
• Ensure adherence to project timelines and deliverables by identifying and mitigating potential obstacles.

Skills

Project coordination

Team leadership

Excellent communication

Documentation management

Education

Master’s degree or equivalent experience

Job description

Job Description:

About Us

Our Vision - To Enable Wow And Delightful Careers

Ethnus is a leading Emerging Technology training provider and has trained over 2 million students. Pioneering in employability enhancement and skill development since 2007, Ethnus provides training, certification, and placement support to its students in relevant industry-specific jobs. Ethnus has the honour of being the Cloud expert for Team India in the WorldSkills 2024 competition. We are the Authorized Training Partner of Amazon Web Services (AWS) for the Cloud Computing courses, EC Council for Cyber Security courses, and many more. Our company has been mentioned by Hon. Minister of Education in the Parliament (2019) for delivering high-quality training and mentoring to students. Over 800 higher education institutions around the country trust our services to enhance and build the employability of their students.

Position Overview:

We are seeking a highly organized and detail-oriented professional to join our team as a Project Coordinator. In this role, you will be pivotal in driving team performance and ensuring the seamless execution of projects. Your key responsibilities will include coordinating and supporting team leads, delegating high-priority tasks, managing project documentation and reports, facilitating meetings, monitoring project progress, and communicating project objectives and organizational changes to the team. Additionally, you will manage service level agreements (SLAs) and provide timely responses to inquiries related to project execution and organizational developments. If you possess excellent organizational and communication skills, a proven ability to manage multiple priorities, and a passion for delivering successful project outcomes, we invite you to apply.

Key Responsibilities:

• Plan and coordinate activities to ensure successful execution of client requirements, driving optimum team performance.
• Organize and empower team leads to perform their responsibilities efficiently, ensuring smooth project operations.
• Delegate urgent tasks to appropriate teams in response to client requests, ensuring timely and effective resolution.
• Oversee the preparation and maintenance of project reports and documentation, ensuring accuracy and currency.
• Schedule and conduct regular team meetings, documenting minutes (MoMs) to track progress, decisions, and action items.
• Monitor project progress and provide regular updates to management on status, risks, and opportunities.
• Communicate the project vision and objectives clearly to the team, ensuring a shared understanding of goals.
• Take ownership of Service Level Agreements (SLAs) with clients, addressing concerns promptly and providing appropriate solutions.
• Address queries related to organizational changes, project activities, decision rationales, business opportunities or risks, and project execution strategies.
• Ensure adherence to project timelines and deliverables by identifying and mitigating potential obstacles.

Requirements

• Master’s degree in a relevant field or equivalent work experience.
• Demonstrated experience in project coordination or a similar role, preferably within the IT/Non-IT industry.
• Strong organizational skills with attention to detail, capable of managing multiple tasks concurrently.
• Excellent communication and interpersonal skills, with the ability to effectively convey information to both technical and non-technical stakeholders.
• Proficiency in documentation management and report preparation.
• Proven ability to lead and motivate teams, fostering a collaborative and productive work environment.
• Familiarity with project management methodologies and tools.
• Knowledge of Service Level Agreements and client relationship management.
• Strong problem-solving skills, with the ability to adapt to evolving priorities.
• Experience in coordinating training programs and classes in a college or similar institution is an added advantage.

Benefits

• Industry-leading performance incentive program
• Ample leaves provided with liberal approval
• Travel & stay reimbursements.
• Partnerships with leading brands like MMT, Ola, Uber, Google, Zoho etc.