Center Manager

Drikan Career Solutions; Ahmedabad District; Presencial; INR 400 000 - 640 000; Tempo integral

Resumo da oferta

Drikan Career Solutions seeks a Centre Manager to oversee AL centre operations, including premises quality, service delivery, beneficiary activities, and donor relations. You will supervise centre coordinators, handle daily updates, and ensure pest control, cleanliness, and maintenance are up to standard.

The role involves coordinating donors, managing visitors and events, collecting data for case studies, and producing comprehensive reports.

Qualificações

• Experience in NGO/centre operations or community programs.
• Ability to supervise coordinators and manage multiple tasks.

Responsabilidades

• Oversee centre premises quality, maintenance, and cleanliness.
• Manage beneficiary activities, meetings, and feedback.
• Coordinate with donors and maintain donor database; arrange sponsorships.
• Coordinate visitors and events; manage scheduling and records.
• Collect data and prepare case studies for admissions, updates, and discharges.
• Prepare daily, incident, parents meeting, and monthly/quarterly center reports.

Conhecimentos

Centre management

Donor coordination

Event coordination

Beneficiary management

Reporting & documentation

Descrição da oferta de emprego

• Centre Manager - JD
• Reporting to: Operation Manager
• Location: As per the AL Centre Allocated/ AL1 Head Office
• Major Responsibilities:
• [A] CC Supervision/ Monitoring
• 1. Ensure quality standards - premises, service delivery, beneficiary feedback, complaints redressal
• 2. Ensure that all minor repairs & maintenance work are addressed
• 3. Ensure Pest Control done as scheduled
• 4. Centre regular cleanliness & Maintenance (Checklist)
• 5. Centre requirements info
• 6. Training & Supervision of Center co-ordinators
• 7. Ensure daily updates by center coordinators
• [B] Beneficiary Management
• 1. Parents Meeting (fortnightly)
• 2. Beneficiary feedback & Complaints redressal
• 3. Discipline of residents
• 4. Showcase talents of kids
• 5. Occupancy & Health status updates 2 | P a g e
• [C] Donor Coordination
• 1. Be updated at any point of time with all Access Life requirements.
• 2. Do initial interaction with the donors and assess capacity and intent to donate
• 3. Refer or elevate donors
• 4. Place the right requirements with donors and update the same
• 5. Send out the standard thank you note and maintain regular contact with donors
• 6. In kind donation / requirements / requests / thanks
• 7. Maintain Donors database
• 8. Facilitate maximum unit sponsorship and MealMates at the assigned centres
• [D] Visitor Management & Event Coordination
• 1. Walk through of the centre with the visitors ( including e-tours)
• 2. Introduction about Access Life
• 3. Co-ordinate with centre co-ordinators and operational staff regarding the upcoming events and visitors
• 4. Coordinate and assist in scheduling for visitors to the centres
• 5. Maintain visitor’s database.
• [E] Case Study
• Collect data and pictures of each family from the center co-ordinator & prepare case studies at the time of admission, monthly updates & discharge.
• [F] Reports
• 1. Daily Report
• 2. Incident Report
• 3. Parents Meeting Report (fortnightly)
• 4. Monthly report of Visitors, Donors, Mealmates, Unit Sponsorship, Events, Activities
• 5. Quarterly Consolidated Center Report