CCNP -Network Engineer

Movate Technologies; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Movate is seeking experienced Network Support Engineers for the Chennai operations. The role requires strong IP networking fundamentals, practical routing knowledge and structured, evidence-led troubleshooting.

Candidates will investigate connectivity incidents across customer networks and, following training, SD-WAN, satellite access and cloud connectivity. Candidates must analyse packet-level evidence, document findings, communicate clearly and elevate incidents with useful technical context.

Qualifications

• Fundamental networking knowledge required.
• Ability to analyse packet traces and network data.
• Strong troubleshooting and incident management skills.

Responsibilities

• Troubleshoot customer LAN, WAN/ISP issues and escalated incidents.
• Analyse packet captures and logs to identify faults.
• Document tests, observations, impact and next actions with clear technical context.
• Maintain incident timelines and customer updates.

Skills

IP networking fundamentals

Routing & switching

Troubleshooting

Packet analysis

SD-WAN

Job description

Dear Candidate,

Movate is seeking experienced Network Support Engineers for the support operation in Chennai. The role requires strong IP networking fundamentals, practical routing knowledge and structured, evidence-led troubleshooting. Engineers will investigate connectivity incidents across customer networks and, following training, SD-WAN, satellite access and cloud connectivity. Candidates must analyse packet-level evidence, document findings, communicate clearly and elevate incidents with useful technical context.

2. Experience:(Any one)

• 3-5 years of relevant technical experience in network support, enterprise networking, ISP, NOC or managed network services.
• Pathway A: CCNP-level networking capability, including routing, troubleshooting, SD-WAN, BGP and OSPF.
• Pathway B: CCNA-level networking capability, including networking fundamentals, troubleshooting, BGP and OSPF.
• Pathway C:CCNA/CCNP: RF/satellite, Vsat,Satellite communicaton
• CCNA/CCNP certification preferred; practical competency demonstrated in interview is essential.

3.1 Core Networking Fundamentals

• OSI/TCP-IP models, encapsulation/decapsulation and end-to-end packet flow.
• IPv4/IPv6 addressing, subnetting, CIDR, route summarisation and longest-prefix match.
• Routing and switching, VLANs, access/trunk ports and inter-VLAN routing.
• ARP, ICMP, DNS, DHCP, NAT, default gateways and basic ACL concepts.
• TCP/UDP, ports, three-way handshake, MTU, MSS, fragmentation and Path MTU Discovery fundamentals.
• Interpret interface status/counters, routing tables, logs and network diagrams.

3.2 OSI-Layer Troubleshooting

• Structured, evidence-led fault isolation from Layer 1 through Layer 7.
• Validate physical connectivity, power, cabling, interface errors and link status.
• Investigate VLAN, MAC learning, ARP and Layer 2 forwarding issues.
• Validate addressing, gateway reachability, routing, NAT and ACL behaviour.
• Investigate TCP establishment, retransmissions, resets, DNS and application reachability.
• Differentiate LAN, customer edge, WAN/ISP, satellite access, cloud and application fault domains.
• Document tests, observations, evidence, impact, likely fault domain and next action.

3.3 BGP and OSPF

• BGP architecture, AS numbers, eBGP/iBGP and neighbour relationships.
• BGP state machine and troubleshooting failed or unstable peerings.
• Route advertisement/withdrawal, prefix filtering, propagation and best-path fundamentals.
• BGP attributes including local preference, AS path and MED.
• OSPF neighbour formation, adjacency states, areas, router ID, network types and cost.
• OSPF LSA and link-state database concepts at troubleshooting level.
• Investigate missing routes, route selection, reachability and convergence.

3.4 TAC / Customer Handling

• Explain incident investigation and gather relevant evidence.
• Communicate technical findings clearly and professionally.
• Maintain accurate incident notes, timelines, actions and handover details.
• Understand prioritisation, escalation and service-level discipline.
• Follow runbooks and security policies in the agreed 247 operating model.

4. GOOD TO HAVE Preferred / Trainable

These are differentiators, not entry barriers for candidates with strong Must Have networking fundamentals.

4.1 SD-WAN / Enterprise WAN

• SD-WAN architecture, edge devices, controllers and orchestrators.
• Underlay/overlay, tunnel establishment, overlay routing and IPsec fundamentals.
• Application-aware routing, path selection, SLA measurement and failover.
• Latency, jitter, packet loss, path conditioning and WAN/ISP troubleshooting.

4.2 Satellite / RF / Telecom

• LEO/MEO/GEO satellite architecture and Ku-/Ka-band awareness.
• RF fundamentals: frequency, wavelength, bandwidth, power, gain, attenuation, noise and interference.
• Antenna gain, beamwidth, radiation pattern, polarisation, alignment and line of sight.
• Link-budget concepts, free-space path loss, fade margin and SNR.
• Obstruction, weather, installation, cabling, connectors and terminal status.

4.3 AWS / Cloud Networking-Good to have

• AWS VPC, subnets, route tables and network segmentation.
• Transit Gateway attachments, route tables and route propagation.
• Direct Connect and private connectivity concepts.
• BGP-based hybrid/cloud routing and basic cloud connectivity troubleshooting.

4.4 Security

• IPsec VPN fundamentals and tunnel symptoms.
• TLS basics, certificates and encrypted sessions.
• Firewall rules, ACLs, ports and protocol-based filtering.

5. Key Responsibilities

• Troubleshoot customer LAN, routing, WAN/ISP and, after training, SD-WAN, satellite access and cloud connectivity.
• Investigate BGP/OSPF reachability within defined L1 scope.
• Analyse packet captures, monitoring data, logs and device outputs.
• Recognise potential terminal, antenna, RF and satellite-link symptoms and follow diagnostic procedures.
• Maintain incident timelines, evidence, technical notes and customer updates.
• Escalate complex incidents with problem statement, impact, tests performed and findings.
• Participate in training, knowledge checks, lab exercises and production-readiness assessments.

6. Scalability and Growth Potential

• Learning agility: absorbs unfamiliar technologies through structured training and independent study.
• Cross-domain reasoning: correlates RF/satellite, IP networking, routing, SD-WAN and cloud symptoms.
• Complexity progression: potential to move from standard L1 triage to deeper L1/L2 investigation.
• Independent problem-solving: forms hypotheses, tests them and interprets evidence.
• Knowledge contribution: documents repeatable fixes, explains findings and supports peer learning.