Catering Manager for Cloud Kitchen

Tour Times; Chennai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Tour Times in Chennai is seeking an experienced Cloud Kitchen Operations Manager to oversee daily operations, supervise staff, ensure food quality, hygiene, and timely order dispatch. You will manage inventory, costs, and vendor coordination, monitor online orders, implement SOPs, resolve customer issues, and generate daily reports to drive efficiency and profitability.

Candidates should have 1–5 years in F&B or cloud kitchen, cooking experience, knowledge of food safety standards, and

Qualifications

• 1–5 years of experience in Food & Beverage, Restaurant, QSR, or Cloud Kitchen operations.
• Must have cooking experience and a good understanding of food preparation and cooking techniques.
• Strong knowledge of food production, food costing, inventory, and hygiene.
• Good leadership and team management skills.
• Strong communication and problem-solving abilities.
• Ability to manage high-volume operations during peak hours.
• Basic knowledge of MS Excel, POS systems, and online food delivery platforms.
• Knowledge of FSSAI food safety and hygiene standards is an advantage.

Responsibilities

• Manage daily cloud kitchen operations and ensure smooth workflow.
• Supervise kitchen staff and manage staff schedules.
• Ensure food quality, taste, hygiene, and presentation standards.
• Monitor food preparation, packing, and timely order dispatch.
• Manage inventory, stock levels, purchasing, and vendor coordination.
• Control food costs, wastage, and operational expenses.
• Monitor online food delivery orders and ensure order accuracy.
• Implement and maintain kitchen SOPs and food safety standards.
• Handle customer complaints and resolve operational issues.
• Prepare daily sales, stock, wastage, and operational reports.
• Ensure proper cleaning, sanitation, and maintenance of the kitchen.
• Drive operational efficiency, customer satisfaction, and profitability.

Skills

Leadership

Communication

Problem-solving

High-volume operations

Cooking experience

Food safety

Tools

MS Excel

POS systems

Online food delivery platforms

Job description

• Manage daily cloud kitchen operations and ensure smooth workflow.
• Supervise kitchen staff and manage staff schedules.
• Ensure food quality, taste, hygiene, and presentation standards.
• Monitor food preparation, packing, and timely order dispatch.
• Manage inventory, stock levels, purchasing, and vendor coordination.
• Control food costs, wastage, and operational expenses.
• Monitor online food delivery orders and ensure order accuracy.
• Implement and maintain kitchen SOPs and food safety standards.
• Handle customer complaints and resolve operational issues.
• Prepare daily sales, stock, wastage, and operational reports.
• Ensure proper cleaning, sanitation, and maintenance of the kitchen.
• Drive operational efficiency, customer satisfaction, and profitability.

Key Responsibilities

• Manage daily cloud kitchen operations and ensure smooth workflow.
• Supervise kitchen staff and manage staff schedules.
• Ensure food quality, taste, hygiene, and presentation standards.
• Monitor food preparation, packing, and timely order dispatch.
• Manage inventory, stock levels, purchasing, and vendor coordination.
• Control food costs, wastage, and operational expenses.
• Monitor online food delivery orders and ensure order accuracy.
• Implement and maintain kitchen SOPs and food safety standards.
• Handle customer complaints and resolve operational issues.
• Prepare daily sales, stock, wastage, and operational reports.
• Ensure proper cleaning, sanitation, and maintenance of the kitchen.
• Drive operational efficiency, customer satisfaction, and profitability.

Qualifications

• 1–5 years of experience in Food & Beverage, Restaurant, QSR, or Cloud Kitchen operations.
• Previous experience managing a cloud kitchen or food delivery operation is preferred.
• Must have cooking experience and a good understanding of food preparation and cooking techniques.
• Strong knowledge of food production, food costing, inventory, and hygiene.
• Good leadership and team management skills.
• Strong communication and problem-solving abilities.
• Ability to manage high-volume operations during peak hours.
• Basic knowledge of MS Excel, POS systems, and online food delivery platforms.
• Knowledge of FSSAI food safety and hygiene standards is an advantage.